Metro Fire and Security
Lead Security Install Technician - Low Voltage
Metro Fire and Security, Gilbert, Arizona, United States, 85233
Lead Security Install Technician - Low Voltage
Metro Fire & Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity and our staff of friendly and experienced professionals are dedicated to proving quality service.
Job Type: Full-time
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Management and Manufacturing; Industry: Public Safety
Responsibilities
Install security systems per provided job scopes and drawings.
Install and service access control systems.
Install and service IP-based camera systems.
Install and service alarm systems.
Work efficiently as a lead technician on the team to install systems.
Read and interpret wiring diagrams, schematics, and blueprints.
Communicate equipment issues and potential solutions to customers.
Explain and train customers on effective utilization of equipment and/or systems.
Update and complete customer files accurately and promptly (contacts, work orders, parts utilized, work performed).
Respond promptly and professionally to customer questions and concerns.
Maintain compliance with company and customer safety programs.
Maintain all applicable certifications for necessary products serviced by company.
Lead, train, mentor and/or coach less experienced technicians.
Requirements
Perform other related duties as assigned or required.
Valid driver’s license.
High School Diploma/ GED.
5+ years security technician work experience.
Commercial experience.
Work flexible hours including after-hours, nights, and weekends.
Travel to multiple job sites each day.
Fully proficient in alarm, access control and IP camera systems.
Access control installation and servicing experience – knowledge in S2 and Brivo.
Experience with installation of controller, reader, contact, REX and electrified door hardware.
Commercial alarm system installation & servicing experience – knowledge in Burg, DMP, Honeywell and DSC systems a plus.
Camera system installation & servicing experience, including network camera systems – knowledge in Exacq, Wave VMS a plus.
CAT5/6 network termination skills.
High precision/ detail-oriented.
Professional verbal and written communication skills.
Ability to work independently with little supervision.
Ability to lead a team on larger jobs.
Works effectively and efficiently while performing all aspects of the required job.
Alarm Agent License.
DPS Fingerprint Card.
Preferred
S2 training.
Brivo training.
DMP training.
IP / Network knowledge.
Microsoft Office (Excel, Outlook, Word) working knowledge.
Benefits
Medical.
Dental.
Vision.
Paid Time Off.
Paid Holidays.
401(k) matching.
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Job Type: Full-time
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Management and Manufacturing; Industry: Public Safety
Responsibilities
Install security systems per provided job scopes and drawings.
Install and service access control systems.
Install and service IP-based camera systems.
Install and service alarm systems.
Work efficiently as a lead technician on the team to install systems.
Read and interpret wiring diagrams, schematics, and blueprints.
Communicate equipment issues and potential solutions to customers.
Explain and train customers on effective utilization of equipment and/or systems.
Update and complete customer files accurately and promptly (contacts, work orders, parts utilized, work performed).
Respond promptly and professionally to customer questions and concerns.
Maintain compliance with company and customer safety programs.
Maintain all applicable certifications for necessary products serviced by company.
Lead, train, mentor and/or coach less experienced technicians.
Requirements
Perform other related duties as assigned or required.
Valid driver’s license.
High School Diploma/ GED.
5+ years security technician work experience.
Commercial experience.
Work flexible hours including after-hours, nights, and weekends.
Travel to multiple job sites each day.
Fully proficient in alarm, access control and IP camera systems.
Access control installation and servicing experience – knowledge in S2 and Brivo.
Experience with installation of controller, reader, contact, REX and electrified door hardware.
Commercial alarm system installation & servicing experience – knowledge in Burg, DMP, Honeywell and DSC systems a plus.
Camera system installation & servicing experience, including network camera systems – knowledge in Exacq, Wave VMS a plus.
CAT5/6 network termination skills.
High precision/ detail-oriented.
Professional verbal and written communication skills.
Ability to work independently with little supervision.
Ability to lead a team on larger jobs.
Works effectively and efficiently while performing all aspects of the required job.
Alarm Agent License.
DPS Fingerprint Card.
Preferred
S2 training.
Brivo training.
DMP training.
IP / Network knowledge.
Microsoft Office (Excel, Outlook, Word) working knowledge.
Benefits
Medical.
Dental.
Vision.
Paid Time Off.
Paid Holidays.
401(k) matching.
#J-18808-Ljbffr