Caesars Entertainment
Manager Banquets Assistant- Full Time(Harrah's Atlantic City)
Caesars Entertainment, Atlantic City, New Jersey, United States, 08400
JOB SUMMARY
Supervises and plans all details to ensure successful events and functions
DIRECTLY SUPERVISES
Houseperson Convention Lead
Banquet Server/ Chain Gang
Banquet Server/On-Call
Service Person/Non-Tipped
Houseperson Convention
Barteneder/Chain Gang
Bartender Banquet Extra
Bar Helper
KEY JOB FUNCTIONS
Assists in managing and directing the banquet and convention services staff in accordance with standards, policies and procedures
Coordinates and directs the daily activities of all direct reports for the Banquet Operations Team including planning, organizing, execution and evaluation of all banquet functions
Schedules adequate staffing for each function
Works with third party companies such as exposition and décor companies on clients behalf
Partner with support teams to ensure room sets are correct and events are executed as expected by clients
Anticipate and handle customer complaints or problems to ensure quality product delivery, customerĐ satisfaction and repeat business
Understands the Collective Bargaining Agreement and works with union and Human Resources following proper process with complaints and grievances
Responsible for hiring, orientation, training and job performance for all direct reports
Makes recommendations on making the business more competitive by upgrading services and/or equipment and non-traditional use of space
Inspects to maintain proper standards of storing, handling and maintenance of equipment
Ensures all function areas are kept clean and in proper condition to provide a safe working environment for employees
EDUCATION and/or EXPERIENCE College degree preferred. 2-4 years related experience preferred.
QUALIFICATIONS
Good communication, supervisory and organizational skills
Proven ability to direct and motivate employees
WORK ENVIRONMENT Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Starting Salary $62,000-$65,000
About us Caesars Entertainment is the most prominent brand proposées in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to ligula make Atlantic City a great place to both work and play.
#J-18808-Ljbffr
Supervises and plans all details to ensure successful events and functions
DIRECTLY SUPERVISES
Houseperson Convention Lead
Banquet Server/ Chain Gang
Banquet Server/On-Call
Service Person/Non-Tipped
Houseperson Convention
Barteneder/Chain Gang
Bartender Banquet Extra
Bar Helper
KEY JOB FUNCTIONS
Assists in managing and directing the banquet and convention services staff in accordance with standards, policies and procedures
Coordinates and directs the daily activities of all direct reports for the Banquet Operations Team including planning, organizing, execution and evaluation of all banquet functions
Schedules adequate staffing for each function
Works with third party companies such as exposition and décor companies on clients behalf
Partner with support teams to ensure room sets are correct and events are executed as expected by clients
Anticipate and handle customer complaints or problems to ensure quality product delivery, customerĐ satisfaction and repeat business
Understands the Collective Bargaining Agreement and works with union and Human Resources following proper process with complaints and grievances
Responsible for hiring, orientation, training and job performance for all direct reports
Makes recommendations on making the business more competitive by upgrading services and/or equipment and non-traditional use of space
Inspects to maintain proper standards of storing, handling and maintenance of equipment
Ensures all function areas are kept clean and in proper condition to provide a safe working environment for employees
EDUCATION and/or EXPERIENCE College degree preferred. 2-4 years related experience preferred.
QUALIFICATIONS
Good communication, supervisory and organizational skills
Proven ability to direct and motivate employees
WORK ENVIRONMENT Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Starting Salary $62,000-$65,000
About us Caesars Entertainment is the most prominent brand proposées in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to ligula make Atlantic City a great place to both work and play.
#J-18808-Ljbffr