Oliver Inc.
This range is provided by Oliver Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $60,000.00/yr - $70,000.00/yr
Additional compensation types Annual Bonus
Direct message the job poster from Oliver Inc.
liver Inc.
is looking for a customer-oriented
Account Manager, Client Services
who will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring the delivery of high-quality services. You will serve as the main point of contact between
Oliver
and its clients, working to manage and build long-term business relationships, provide solutions, and contribute to overall client satisfaction, collaborating with internal departments to drive the process.
If you are a natural communicator with a passion for customer service, we would like to meet you!
About the Role As our
Account Manager, Client Services , you will:
Understand client's business goals and challenges to provide effective solutions.
Manage a portfolio of client accounts, ensuring their needs are met.
Client and internal communication regarding customer orders, samples, estimates, and job specifications.
Facilitate the internal flow of information across departments to ensure customer specifications are accurately described and prepared for production.
Manage CRM contacts, track customer interactions, monitor workflow for customers, strategize and problem solve in coordination with sales department.
Present proofs, obtain customer approvals, provide samples, and determine agreed upon delivery dates.
Responsible for onsite customer experience, which can include strategy sessions, plant tours illustrating Company capabilities, and offsite customer visits.
Audit and update open sales order, finished goods inventory, and open orders for billing purposes.
About You You're a fit for the role of
Account Manager, Client Services
if your background includes:
4 to 5 years of experience in a customer service, sales, manufacturing environment.
Proficient in Windows, Word, Excel, ERP and CRM systems, (JD Edwards preferred).
Ability to multi-task while exercising judgment in a high-volume and fast-paced environment.
High School diploma; college degree a plus.
Excellent oral and written communication skills.
Occasional overnight travel when necessary.
Oliver Inc
is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.
Referrals increase your chances of interviewing at Oliver Inc. by 2x.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service, Project Management, and General Business
Industries
Packaging and Containers Manufacturing, Printing Services, and Manufacturing
Benefits
Medical insurance
Vision insurance
401(k)
Disability insurance
#J-18808-Ljbffr
Base pay range $60,000.00/yr - $70,000.00/yr
Additional compensation types Annual Bonus
Direct message the job poster from Oliver Inc.
liver Inc.
is looking for a customer-oriented
Account Manager, Client Services
who will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring the delivery of high-quality services. You will serve as the main point of contact between
Oliver
and its clients, working to manage and build long-term business relationships, provide solutions, and contribute to overall client satisfaction, collaborating with internal departments to drive the process.
If you are a natural communicator with a passion for customer service, we would like to meet you!
About the Role As our
Account Manager, Client Services , you will:
Understand client's business goals and challenges to provide effective solutions.
Manage a portfolio of client accounts, ensuring their needs are met.
Client and internal communication regarding customer orders, samples, estimates, and job specifications.
Facilitate the internal flow of information across departments to ensure customer specifications are accurately described and prepared for production.
Manage CRM contacts, track customer interactions, monitor workflow for customers, strategize and problem solve in coordination with sales department.
Present proofs, obtain customer approvals, provide samples, and determine agreed upon delivery dates.
Responsible for onsite customer experience, which can include strategy sessions, plant tours illustrating Company capabilities, and offsite customer visits.
Audit and update open sales order, finished goods inventory, and open orders for billing purposes.
About You You're a fit for the role of
Account Manager, Client Services
if your background includes:
4 to 5 years of experience in a customer service, sales, manufacturing environment.
Proficient in Windows, Word, Excel, ERP and CRM systems, (JD Edwards preferred).
Ability to multi-task while exercising judgment in a high-volume and fast-paced environment.
High School diploma; college degree a plus.
Excellent oral and written communication skills.
Occasional overnight travel when necessary.
Oliver Inc
is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.
Referrals increase your chances of interviewing at Oliver Inc. by 2x.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service, Project Management, and General Business
Industries
Packaging and Containers Manufacturing, Printing Services, and Manufacturing
Benefits
Medical insurance
Vision insurance
401(k)
Disability insurance
#J-18808-Ljbffr