Kennedy Industries, Inc.
Field Service Technician
Kennedy Industries, Inc., Covington, Louisiana, United States, 70435
Gulf States LA 1
17961 Painters Row
Covington, LA 70435, USA
Candidates must be located within 30 miles of Covington, LA
The Field Service Technician role requires excellent teamwork, communication, and rapport working in a team environment to build long-lasting relationships, servicing end users in the municipal water, wastewater, and industrial markets. This role will require repair, troubleshooting, and start and field service for pumps, motors, variable speed drives, PLC, and other products that we provide to our customers. The Field Service Technician is responsible for helping clients install, repair, and maintain equipment. This role shows customers how to use, support, and operate their equipment. The Field Service Technician will troubleshoot and advise the customer on how to use the equipment, build relationships with customers, and follow company procedures. An essential part of this role is creating reports on customer service calls for customers and company records as a best business practice.
Essential Functions
Create reports of the customers they serviced that day
Perform duties in confined spaces
Follow all of the company's procedures
Demonstrate how to use the equipment
Troubleshoot any problems the customers are having
Meet all the appointments on a given day
Respond quickly to customer problems
Advise customers on the equipment
Make equipment recommendations to customers
Minimum Qualifications
Minimum two years of experience troubleshooting and repairing submersible, centrifugal pumps, and controls; not required but is a plus
Proficient with Microsoft office programs; MS word, Excel, PowerPoint
Basic knowledge of electrical controls and motors knowledge
Strong written and verbal communication skills
Ability to remain professional and courteous with customers at times
Must be available to work occasional nights, holidays, and weekends
Travel out of state during road jobs is required on occasion
Valid driver's license and a good driving record
Healthinsurance
401(k)
Dentalinsurance
Paidtimeoff
This position has been designated as safety-sensitive because the individual performs duties that directly affect the health and safety of the employee, coworkers, customers, and the general public. These duties may include, but are not limited to:
Operate and maintain pumps, valves, and process control systems.
Operate DOT-regulated vehicles and heavy equipment (e.g., crane trucks, trailers).
Required to comply with FMCSA drug and alcohol testing if operating CDL-class vehicles.
Work in confined spaces, trenches, and at heights.
Participate in or supervise entry into tanks, manholes, or vaults.
Must monitor gas levels, entry permits, and rescue procedures.
Handle hazardous chemicals and pressurized systems
Employees in this role are subject to:
Drug and alcohol testing under federal and/or company policies.
Fitness-for-duty evaluations as required.
Strict adherence to safety policies and standard operating procedures
We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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Candidates must be located within 30 miles of Covington, LA
The Field Service Technician role requires excellent teamwork, communication, and rapport working in a team environment to build long-lasting relationships, servicing end users in the municipal water, wastewater, and industrial markets. This role will require repair, troubleshooting, and start and field service for pumps, motors, variable speed drives, PLC, and other products that we provide to our customers. The Field Service Technician is responsible for helping clients install, repair, and maintain equipment. This role shows customers how to use, support, and operate their equipment. The Field Service Technician will troubleshoot and advise the customer on how to use the equipment, build relationships with customers, and follow company procedures. An essential part of this role is creating reports on customer service calls for customers and company records as a best business practice.
Essential Functions
Create reports of the customers they serviced that day
Perform duties in confined spaces
Follow all of the company's procedures
Demonstrate how to use the equipment
Troubleshoot any problems the customers are having
Meet all the appointments on a given day
Respond quickly to customer problems
Advise customers on the equipment
Make equipment recommendations to customers
Minimum Qualifications
Minimum two years of experience troubleshooting and repairing submersible, centrifugal pumps, and controls; not required but is a plus
Proficient with Microsoft office programs; MS word, Excel, PowerPoint
Basic knowledge of electrical controls and motors knowledge
Strong written and verbal communication skills
Ability to remain professional and courteous with customers at times
Must be available to work occasional nights, holidays, and weekends
Travel out of state during road jobs is required on occasion
Valid driver's license and a good driving record
Healthinsurance
401(k)
Dentalinsurance
Paidtimeoff
This position has been designated as safety-sensitive because the individual performs duties that directly affect the health and safety of the employee, coworkers, customers, and the general public. These duties may include, but are not limited to:
Operate and maintain pumps, valves, and process control systems.
Operate DOT-regulated vehicles and heavy equipment (e.g., crane trucks, trailers).
Required to comply with FMCSA drug and alcohol testing if operating CDL-class vehicles.
Work in confined spaces, trenches, and at heights.
Participate in or supervise entry into tanks, manholes, or vaults.
Must monitor gas levels, entry permits, and rescue procedures.
Handle hazardous chemicals and pressurized systems
Employees in this role are subject to:
Drug and alcohol testing under federal and/or company policies.
Fitness-for-duty evaluations as required.
Strict adherence to safety policies and standard operating procedures
We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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