LRS
LRS is the industry leader in providing innovative and environmentally responsible waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Our mission is to become the safest, most innovative waste recycler in the world by redefining the way the world views waste.
Live Safety
Serve With Passion
Innovate Relentlessly
Engage With Integrity
Build Community
Be Accountable
Position Overview The Dispatcher is responsible for providing an outstanding customer experience while managing the customer’s needs in a timely, effective manner. Each dispatcher is assigned an area zone and must prioritize calls by requested times, size of customer, and customer need. The dispatcher ensures work is done efficiently, driving productivity to meet goals set by management.
Reports To Operations Supervisor
Key Responsibilities
Answer and assist every ETA call that comes into the dispatch center while keeping our customer experience top notchn Route and send daily orders into the system to the driver’s route while maintaining communication throughout the day with the driver.
Keep an upbeat and positive attitude throughout the day in the midst of heavy phone volume with drivers.
Work a Saturday rotation as instructed by management.
Enter customer issues into the system for management to review.
Report damage and/or accidents to roll-off operations manager.
Required Skills & Qualifications
Ability to multi-task.
Strong written and verbal communication skills.
Task oriented.
Upbeat and energized to complete tasks with a positive attitude.
Waste industry experience preferred but not required.
General industry knowledge preferred but not required.
Good general computer knowledge and typing skills.
Must work well under pressure.
Fluency in Spanish is a plus.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Occasionally required to stand and walk.
Must frequently lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Sporadic local travel required.
$22-$24 an hour depending on experience.
Seniority Level Entry level
Employment Type Full-time
Job Function Management and Manufacturing
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Live Safety
Serve With Passion
Innovate Relentlessly
Engage With Integrity
Build Community
Be Accountable
Position Overview The Dispatcher is responsible for providing an outstanding customer experience while managing the customer’s needs in a timely, effective manner. Each dispatcher is assigned an area zone and must prioritize calls by requested times, size of customer, and customer need. The dispatcher ensures work is done efficiently, driving productivity to meet goals set by management.
Reports To Operations Supervisor
Key Responsibilities
Answer and assist every ETA call that comes into the dispatch center while keeping our customer experience top notchn Route and send daily orders into the system to the driver’s route while maintaining communication throughout the day with the driver.
Keep an upbeat and positive attitude throughout the day in the midst of heavy phone volume with drivers.
Work a Saturday rotation as instructed by management.
Enter customer issues into the system for management to review.
Report damage and/or accidents to roll-off operations manager.
Required Skills & Qualifications
Ability to multi-task.
Strong written and verbal communication skills.
Task oriented.
Upbeat and energized to complete tasks with a positive attitude.
Waste industry experience preferred but not required.
General industry knowledge preferred but not required.
Good general computer knowledge and typing skills.
Must work well under pressure.
Fluency in Spanish is a plus.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Occasionally required to stand and walk.
Must frequently lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Sporadic local travel required.
$22-$24 an hour depending on experience.
Seniority Level Entry level
Employment Type Full-time
Job Function Management and Manufacturing
#J-18808-Ljbffr