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Bluejack National

Executive Assistant & Operations Coordinator

Bluejack National, Granite Heights, Wisconsin, United States

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Who We Are

Bluejack National is a hospitality‑driven organization built on remarkable service, standards, and stewardship. We are a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest and one employee at a time. Role Overview

The Executive Assistant & Operations Coordinator is more than an administrative role. The position serves as a trusted extension of senior leadership—anticipating needs, maintaining momentum on priorities, and ensuring operational follow‑through across the organization. Success requires sound judgment, discretion, attention to detail, and a service‑oriented mindset. Essential Duties and Responsibilities

Executive Partnership

Provide proactive, high‑level support to senior leaders, including complex calendar management, meeting coordination, travel planning, and expense management. Anticipate executive needs and prepare leaders for meetings with clear agendas, materials, and context. Serve as a professional point of contact between leadership and internal teams, members, vendors, and partners. Track executive priorities, commitments, and follow‑ups to ensure nothing falls through the cracks. Ability to ascertain key points from legal documents, contracts, meetings and assorted communication and react, respond or assign as appropriate. Handle sensitive and confidential information with absolute discretion. Operational Coordination

Support the operational cadence of the organization by tracking initiatives, deadlines, and cross‑functional deliverables. Coordinate communication between departments to ensure alignment and clarity. Assist in planning and executing leadership meetings, offsites, and key initiatives. Maintain organized operational documents, SOPs, and internal resources. Identify gaps, inefficiencies, or risks and raise them thoughtfully with solutions in mind. Ability to be nimble and lend a hand in the operation. Accountability & Execution

Capture decisions, action items, and next steps from meetings and ensure follow‑through. Proactively follow up with leaders and team members to drive accountability. Manage special projects on behalf of leadership, from planning through execution. Bring structure and organization to complex or fast‑moving priorities. Administrative & Organizational Support

Assist with vendor coordination, contracts, and administrative logistics. Support onboarding logistics and coordination for new hires as needed. Maintain highly organized digital and physical filing systems. Comfortable with dashboards, trends, and analyzing variance to plan. Step in to support leadership and operations wherever needed. What Success Looks Like at Bluejack

Leaders feel prepared, supported, and confident in their day‑to‑day execution. Meetings are purposeful, well‑organized, and result in clear action. Priorities move forward without constant reminders or oversight. Communication is polished, timely, and aligned with Bluejack standards. Issues are anticipated and addressed before they become problems. Experience & Qualifications

5+ years of experience supporting senior executives in a high‑standards environment. Strong organizational skills with the ability to manage competing priorities calmly and effectively. Exceptional written and verbal communication skills. High emotional intelligence and professional judgment. Comfort working with confidential information and sensitive matters. Proficiency in Microsoft Office, Sharepoint, local Property Management Systems, and task/project management tools. Bluejack Attributes

Ownership mindset — you treat the role as if the business were your own. Service‑driven — you take pride in supporting others and elevating their effectiveness; connects operations back to the end user or “member experience” always. Continuous Improvement oriented – never assumes “good enough” is permanent; looks for small tweaks that improve. Detail‑oriented — standards matter, and you notice what others miss, cares about the small things because they impact the big outcomes. Calm and composed — responds to issues methodically, not emotionally; focuses on solutions, not blame. Trustworthy and discreet — leadership and teams rely on you. Operational Mindset – asks “who owns this, by when and how will we measure it?” Servant’s Heart – hospitable, caring, empathetic, warm and welcoming. Why This Role Matters

This role helps protect leadership focus, uphold Bluejack standards, and ensure the organization operates with consistency and excellence. The ideal candidate is structured, disciplined, pragmatic and dependable. This role ensures that promises are kept, standards are met and the everything runs smoothly – especially when things get active or the organization gets stressed. You are not behind the scenes—you are part of how Bluejack leads. Licenses and Certifications

Must possess a valid Texas Driver’s License and meet the driver safety policy requirements. Physical Demands and Work Environment

The position requires standing, moving, pushing, pulling, bending, lifting up to 50 pounds, and operating a golf cart. Work may involve varying weather conditions on a 767‑acre property. Reasonable accommodation is available for individuals with disabilities. Equal Employment Opportunity

We are an equal employment opportunity employer. All other duties may be assigned as needed.

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