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Stoneside LLC

Installer - San Francisco

Stoneside LLC, Hayward, California, us, 94557

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Come be part of a workplace where culture, values, and people come first.

Stoneside Blinds & Shades

has been transforming homes and delighting customers for over 16 years. With a nationwide team of skilled professionals committed to delivering a five-star experience, our focus on customer satisfaction has earned us the highest customer review ratings in the industry. Operating in 13 major U.S. markets, Stoneside is proud to be the highest-rated window covering company in America and holds a 4.6/5.0 rating from team members on both Indeed and Glassdoor. As we continue to grow - projecting annual growth of 15% to 20% - we’re excited to welcome a skilled and professional San Francisco Installer to join our exceptional team.

As a Stoneside Installer, you will be responsible for maintaining all standards and procedures set forth by the Installation Team to deliver a five-star experience to our customers. This role involves working independently in residential and commercial environments, with support from our remote operations and design teams.

If you're passionate about craftsmanship and customer satisfaction, we’d love to hear from you. Apply today and help us transform spaces across America!

Key Responsibilities

Measure windows and install Stoneside’s blinds and shades for residential and commercial customers

Ensure all completed measures & installations are accurately documented & transmitted to the Install Team immediately upon completion

Adhere to scheduled appointments and arrive at all appointments on time

Follow all standards and procedures including material handling and work processes

Provide exceptional customer service, and remain friendly, polite, courteous, and professional

Identify solutions with installation orientation or placement of the shades on-site when necessary

Ensure all materials, field supplies, and equipment are maintained and accurately inventoried

Provide care for customers’ property to ensure it remains protected and undamaged

Maintain timely communication with all Stoneside colleagues

Demonstrate the product in-home, review product operations, ensure the customer understands how to use the product properly and that the customer is satisfied

Pickup completed orders from our local warehouse

Deliver a five-star experience on every measure, install, or repair

Ability to travel at least one week a month to other markets around the US (Additional travel pay provided)

As a Member of our Installation Team

Receive extensive training to ensure you’re equipped to deliver a five-star experience from day one

Receive a company provided van and gas card

Receive a company cell phone, tablet and all tools needed to perform your role

Maintain a Professional appearance and Customer-facing dress code:

Black, dark blue, grey or khaki pants/shorts (no jeans) and a black, grey or navy polo shirt (company polos provided within a few weeks of start). No rips or tears in pants/shorts or shirts.

Footwear: Closed-toe shoes required but no Crocs or similar type shoes. Tennis shoes are acceptable. Steel-toe boots are not required.

Maintain a clean, neat, and professional appearance, ensuring clothing and personal presentation are scent-neutral, when meeting with customers.

Qualifications and Skills

Align with our mission and values and want to be part of a team where everyone loves their job

2+ years of millwork, installation (cabinets, doors/windows, molding, flooring), finished carpentry, remodeling/renovations experience, or equivalent experience

Excellent troubleshooting, analytical, and problem-solving skills

Professional appearance and demeanor

Excellent telephone, written, and verbal communication skills while interfacing with all Stoneside teammates and customers

Ability to read and interpret documents such as operating and maintenance instructions, safety guidelines, and procedure manuals

Ability to read a tape measure and convert nominal measurements

Ability to work independently

A valid driver’s license (Real ID-compliant) is required for job-related travel

Residence within 30 miles of inventory warehouse: 2208 Commerce Place Hayward CA 94545

Compensation

Hourly Rate: $30 - $34 / hour

based on qualifications and experience

70 Hour Guarantee every 2 weeks

Additional monthly bonus opportunity of $750+ based on customer reviews

Physical Requirements

Ability to lift a minimum of 35 pounds and maximum of 75 pounds

Frequent use of ladders to reach high windows and mounting points. Must maintain balance while working at heights and on uneven surfaces

Regularly required to bend, kneel, and crouch to access areas, secure brackets, and manage tools and materials

Must be able to reach overhead and perform precise hand movements to install hardware, adjust products, and operate tools

Ability to stand and walk for extended periods (up to 8 hours per day) while performing installations across multiple job sites

Frequent overhead reaching, arm rotation, and body twisting required to install hardware, adjust products, and maneuver in confined or awkward spaces

Fine motor skills required for handling small parts, screws, and tools with accuracy and safety

Must have sufficient vision to read measurements, use tools safely, and inspect completed installations for quality and alignment

Work may occur in hot, cold, dusty, or noisy environments

What We Offer: Stoneside Blinds & Shades is the #1-rated full-service, national window covering company in America based on customer reviews. For 16 years, we’ve been transforming homes and delighting clients through a personalized, five-star experience. With operations in 13 major U.S. markets and a consistent 15-20% annual growth trajectory, we’re building an exciting future - and we want passionate teammates to grow with us.

At Stoneside, our people come first. With a

4.6/5.0 employee rating on Glassdoor and Indeed , we’re proud to be recognized as a top workplace where teammates feel valued, supported, and inspired. Our mission is simple but powerful: to deliver a five-star experience to our teammates, clients, partners, and community.

Our culture is rooted in values we live every day:

Honesty

: We are always truthful, straightforward, and authentic – even when it's hard.

Positivity

: We assume positive intent and bring a respectful, positive energy to our interactions with others.

Generosity:

We bring an abundance mindset and seek a win/win for everyone.

Continuous Improvement:

We never stop seeking and implementing better ways of doing things.

Passion:

We are genuinely engaged and focused on fulfilling our five-star promise.

When you join Stoneside, you’re not just joining a company - you’re becoming part of a supportive, collaborative team that celebrates wins together, embraces diverse perspectives, and believes in lifting one another up.



Come be part of a workplace where culture, values, and people come first.

Excellent health, dental, and vision insurance

Short-term and long-term disability coverage

Generous paid time off and paid holidays

401(k) with employer match

Supportive, people-first company culture

Employee Assistance Program (EAP)

Participation in our Gain Share Program

At Stoneside, we value and are enriched by a variety of perspectives. Each teammate brings unique skills, experiences, and backgrounds, and together we create something stronger.

We’re proud to be an equal opportunity employer and encourage all applicants to apply. All qualified candidates will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation (including transgender status), national origin, ancestry, genetics, pregnancy, disability, age, marital or familial status, or veteran status.

Even if your experience doesn’t line up exactly with every requirement, we still encourage you to apply - you may be the perfect addition to our team.

We are accepting applications on an ongoing basis.

If you need assistance or an accommodation due to a disability, please contact our HR team at hr@stoneside.com.

In accordance with the Colorado Chance to Compete Act, we do not ask about criminal history on initial applications. If offered a position, candidates will be subject to a background and a credit check.

In accordance with the Job Application Fairness Act, we do not request age-related information such as date of birth or graduation dates on applications.

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