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Emerson

Major Account Manager

Emerson, Florida, New York, United States

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Major Account Manager – Strategic Account Manager, Melbourne, Florida (Remote) Location: Melbourne, Florida (Remote) – U.S. based.

Employment Type: Full-time.

Seniority Level: Mid-Senior.

Job Function: Sales and Business Development.

Industries: Automation Machinery Manufacturing.

Job Description We are seeking an experienced and dynamic Strategic Account Manager specializing in Aerospace and Defense to lead and grow relationships with premier customers in the ADG sector. The role offers a high‑impact opportunity to further develop our premier strategic enterprise accounts, driving growth and success in NI’s overall Aerospace/Defense/Government Strategy.

Responsibilities

Cultivate and maintain positive relationships with key decision‑makers and customers within assigned aerospace and defense accounts at both the engineering and leadership levels.

Understand customer needs, challenges, and goals to provide tailored solutions and ensure customer success.

Develop and implement account plans to achieve and exceed revenue targets.

Proactively address any issues or concerns to ensure customer retention and dedication.

Collaborate with internal teams—including sales, marketing, and product development—to develop and implement strategic account plans.

Stay informed about industry trends, competitive landscape, and customer needs to identify new business opportunities.

Provide accurate and timely sales forecasts, reports, and updates to senior management.

Use CRM systems to maintain detailed account records and supervise sales activities.

Requirements

Bachelor’s degree or equivalent experience in Engineering, Business, Sales, Marketing, or a related field.

U.S. Citizenship.

Proven experience in senior‑level account management within the aerospace and defense industry or experience as a design or test engineer using NI products.

Have or be willing to take residence near assigned accounts.

Preferred Qualifications

Strong understanding of aerospace and defense technologies, products, and market dynamics.

Experience selling to engineering leadership, including directors and VPs.

Excellent communication, negotiation, and social skills.

Strategic problem solver with the ability to develop and implement effective account plans.

Results‑oriented with a track record of achieving and exceeding sales targets.

Prior hands‑on experience with NI Software and Hardware products.

Geographically located in close proximity to Melbourne, Florida.

Work Authorization Emerson will only employ those who are legally authorized to work in the United States. This position is not eligible for sponsorship. Individuals with temporary visas or those who require sponsorship for work authorization now or in the future are not eligible for hire.

Equal Opportunity Employer Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact idisability.administrator@emerson.com.

Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster innovation, collaboration, and diversity, offering flexible and competitive benefits, including medical, dental, vision, Employee Assistance Program, 401(k), tuition reimbursement, resource groups, recognition, and more. Flexible time off plans, paid parental leave, vacation, and holidays are also provided.

No calls or agencies please.

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