NHS
Service Manager - General Surgery and Gastroenterology
Go back East Suffolk and North Essex NHS Foundation Trust
The closing date is 18 January 2026
An exciting opportunity has arisen to join our operational management team within General Surgery and Gastroenterology at Colchester Hospital as a Service Manager.
This role is ideal for a dynamic individual looking to expand their knowledge and leadership experience within the NHS.
As a Service Manager you will support the day‑to‑day operational service delivery, supporting the General Manager to ensure delivery on current recovery trajectories as well as achieving cancer waiting times and the 18‑weeks RTT target. You will play an integral role in the delivery of NHS performance and quality standards, ensuring the right care and treatment is provided to all patients.
Working with a team of dedicated healthcare professionals to deliver our service, you will be able to develop your operational and management skills in a supportive and innovative atmosphere.
This role plays a major role in the continuing development of service delivery for the benefit of our patients where care and compassion are central to everything we do.
Please note, this is a fixed term/secondment position until 31st December 2026. Internal candidates will be offered a secondment position only.
Main duties of the job As a Service Manager you will be part of the Clinical Delivery Group leadership team for Specialist Surgery that supports the achievement of the financial performance and operational objectives ensuring workforce, accommodation and equipment resources are optimised.
In conjunction with the General Manager, you will provide operational management support to the CDG. With the General Manager you will manage all aspects of operational delivery to agreed quality standards and within the resource and income base available, to support the Trust's development as a clinically led organisation.
You will deliver an efficient and effective administrative service by supporting the Operational Coordinator in managing the administration staff. You will support the division in achieving its financial performance and operational objectives. You will also work in partnership with colleagues across the Trust to drive the achievement of the Trust's corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and people.
About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Job responsibilities For full details on the role and responsibilities please see the attached job description and person specification.
Person Specification Qualifications
Educated to degree level of equivalent demonstrable experience
Post graduate diploma in Management or equivalent experience
Knowledge and skills to master's level through relevant experience or qualification
Health service management qualification or equivalent experience
Experience
Evidence of managing clinical services
Project or Change management
Experience of leading on projects involving multidisciplinary staff in order to improve service delivery / performance
Experience of managing RTT and Cancer
Knowledge
To demonstrate an understanding of relevant legislation and targets
NHS IT systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name East Suffolk and North Essex NHS Foundation Trust
#J-18808-Ljbffr
The closing date is 18 January 2026
An exciting opportunity has arisen to join our operational management team within General Surgery and Gastroenterology at Colchester Hospital as a Service Manager.
This role is ideal for a dynamic individual looking to expand their knowledge and leadership experience within the NHS.
As a Service Manager you will support the day‑to‑day operational service delivery, supporting the General Manager to ensure delivery on current recovery trajectories as well as achieving cancer waiting times and the 18‑weeks RTT target. You will play an integral role in the delivery of NHS performance and quality standards, ensuring the right care and treatment is provided to all patients.
Working with a team of dedicated healthcare professionals to deliver our service, you will be able to develop your operational and management skills in a supportive and innovative atmosphere.
This role plays a major role in the continuing development of service delivery for the benefit of our patients where care and compassion are central to everything we do.
Please note, this is a fixed term/secondment position until 31st December 2026. Internal candidates will be offered a secondment position only.
Main duties of the job As a Service Manager you will be part of the Clinical Delivery Group leadership team for Specialist Surgery that supports the achievement of the financial performance and operational objectives ensuring workforce, accommodation and equipment resources are optimised.
In conjunction with the General Manager, you will provide operational management support to the CDG. With the General Manager you will manage all aspects of operational delivery to agreed quality standards and within the resource and income base available, to support the Trust's development as a clinically led organisation.
You will deliver an efficient and effective administrative service by supporting the Operational Coordinator in managing the administration staff. You will support the division in achieving its financial performance and operational objectives. You will also work in partnership with colleagues across the Trust to drive the achievement of the Trust's corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and people.
About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Job responsibilities For full details on the role and responsibilities please see the attached job description and person specification.
Person Specification Qualifications
Educated to degree level of equivalent demonstrable experience
Post graduate diploma in Management or equivalent experience
Knowledge and skills to master's level through relevant experience or qualification
Health service management qualification or equivalent experience
Experience
Evidence of managing clinical services
Project or Change management
Experience of leading on projects involving multidisciplinary staff in order to improve service delivery / performance
Experience of managing RTT and Cancer
Knowledge
To demonstrate an understanding of relevant legislation and targets
NHS IT systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name East Suffolk and North Essex NHS Foundation Trust
#J-18808-Ljbffr