Kenny Habetz Injury Law
Description
Job Overview
At Kenny Habetz Injury Law, we put clients first and back it up with cutting‑edge technology that keeps cases moving efficiently and transparently. We’re looking for a motivated, compassionate Legal Intake Specialist to join our team. You are the welcoming voice and caring guide for new clients. You’ll gather key case information, assess potential claims, schedule appointments, and collaborate with attorneys to keep the intake and onboarding process smooth and professional. Your attention to detail and empathy will help us deliver exceptional service உலக right from the start.3645p>
What You’ll Be Doing
Answer incoming potential client calls promptly, collecting relevant case details and entering information accurately into lead management software
Gather facts, injury information, liability, and insurance details to evaluate case viability
Communicate professionally with clients via phone, text, email, Zoom, and in‑person meetings to gather and follow up on information \)' Collaborate with attorneys to discuss and decide on case acceptance quickly and document call sources
Manage case‑related administrative tasks such as file organization, scanning, mailing, and multi‑line phone system handling
Process new client onboarding, including data entry, paperwork collection, and case opening in management software
Prepare and maintain error‑free documents, reflecting the firm’s core values in every client interaction
Build professional relationships with clients, providers, and teammates, maintaining composure and professionalism
Schedule appointments for qualified clients to keep attorneys’ calendars organized and caseloads growing
Work with marketing on outreach strategies and partnerships to help attract new cases
Evaluate client inquiries thoroughly, ensuring every prospect feels valued and understood
Assist in training new team members and participate in ongoing improvements to the intake process
Maintain thorough, confidential records in compliance with company policies and legal requirements
Why Kenny Habetz Injury Law?
We’re a
100% digital, paperless firm , so you’ll spend more time on case strategy and advocacy — not shuffling files.
Our tech‑driven systems keep cases moving efficiently and let you focus on doing what you do best. \(clk> We put clients at the center of everything. You’ll be part of a team that truly values proactive communication and personalized service ONE
We celebrate wins together and support each other’s growth in a close‑knit, collaborative environment.
Requirements What You Bring
High zegt diploma or equivalent required; Associate or Bachelor’s degree preferred
1-2 years experience in customer service, sales, or a related field (legal or insurance experience a plus)
Strong computer skills, including Microsoft Office (Excel, Word, PowerPoint), internet research, and familiarity with client relationship or lead management software a plus
Exceptional communication and organizational skills, with the ability to multitask and prioritize in a fast‑paced environment
Strong problem‑solving skills and critical thinking ability
High empathy and professionalism when interacting with clients in distress
Commitment to confidentiality and ethical standards
Adaptability to shifting priorities while maintaining accuracy and productivity
Positive, team‑oriented attitude that contributes to a supportive work environment
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Critical Illness & Cancer Ancillary Plans
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation & Public Holidays)
Short Term & Long Term Disability
Training & Development
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What You’ll Be Doing
Answer incoming potential client calls promptly, collecting relevant case details and entering information accurately into lead management software
Gather facts, injury information, liability, and insurance details to evaluate case viability
Communicate professionally with clients via phone, text, email, Zoom, and in‑person meetings to gather and follow up on information \)' Collaborate with attorneys to discuss and decide on case acceptance quickly and document call sources
Manage case‑related administrative tasks such as file organization, scanning, mailing, and multi‑line phone system handling
Process new client onboarding, including data entry, paperwork collection, and case opening in management software
Prepare and maintain error‑free documents, reflecting the firm’s core values in every client interaction
Build professional relationships with clients, providers, and teammates, maintaining composure and professionalism
Schedule appointments for qualified clients to keep attorneys’ calendars organized and caseloads growing
Work with marketing on outreach strategies and partnerships to help attract new cases
Evaluate client inquiries thoroughly, ensuring every prospect feels valued and understood
Assist in training new team members and participate in ongoing improvements to the intake process
Maintain thorough, confidential records in compliance with company policies and legal requirements
Why Kenny Habetz Injury Law?
We’re a
100% digital, paperless firm , so you’ll spend more time on case strategy and advocacy — not shuffling files.
Our tech‑driven systems keep cases moving efficiently and let you focus on doing what you do best. \(clk> We put clients at the center of everything. You’ll be part of a team that truly values proactive communication and personalized service ONE
We celebrate wins together and support each other’s growth in a close‑knit, collaborative environment.
Requirements What You Bring
High zegt diploma or equivalent required; Associate or Bachelor’s degree preferred
1-2 years experience in customer service, sales, or a related field (legal or insurance experience a plus)
Strong computer skills, including Microsoft Office (Excel, Word, PowerPoint), internet research, and familiarity with client relationship or lead management software a plus
Exceptional communication and organizational skills, with the ability to multitask and prioritize in a fast‑paced environment
Strong problem‑solving skills and critical thinking ability
High empathy and professionalism when interacting with clients in distress
Commitment to confidentiality and ethical standards
Adaptability to shifting priorities while maintaining accuracy and productivity
Positive, team‑oriented attitude that contributes to a supportive work environment
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Critical Illness & Cancer Ancillary Plans
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation & Public Holidays)
Short Term & Long Term Disability
Training & Development
#J-18808-Ljbffr