The Salvation Army USA Western Territory
Case Worker
The Salvation Army USA Western Territory, Oakland, California, United States, 94616
Pay Range: $18-$23
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
A. BASIC PURPOSE The purpose of this position is to provide consistent stability and safety to the Shelter program through direct service to clients. This service includes professional interactions, distribution of case materials, budget guidelines, housing expectations, employment resources, housing resources, life skill training, communicating with donors, service providers and the community. This includes assistance with written and oral communications while maintaining confidentiality and professionalism.
B. ESSENTIAL DUTIES AND RESPONSIBILITIES
Schedule, interview and evaluate needs of individuals
Develop and monitor case plans
Provide assistance in accordance with established schedules and guidelines
Maintain list of community agencies providing aid and make referrals where appropriate
Write and maintain confidential client case histories documenting requests, findings and services rendered
Assist in outreach to bridge clients to additional Salvation Army programs
Work with the Director to maintain certification/compliance in the areas of Nutrition, Safety, and Clinical Standards
Ensure all housing and services provided to participants are of acceptable quality
Assist with enforcing the Policies and Procedures Manual for Garden Street Family Shelter
Be on rotation for the pager schedule, should an emergency warrant the need for professional staff
Assess housing barriers of families experiencing homelessness to determine housing and service needs, progressive engagement to customize plans for each participant
Assist in development of and encourage adherence to a personal budget through pro‑active housing and budget counseling sessions
Assist participants in development of a strength‑based/solution‑focused individualized goal and action plan that promotes permanent housing and self‑sufficiency; develop an effective, timely referral network to ensure ongoing direction and support and needed
Identify participant strengths and barriers to stability and assist participants in reducing barriers and linking to resources/services
Other duties as assigned by Director/Officers
C. KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
Ability to work effectively with others with demonstrated leadership qualities
Professional judgment and integrity holding in confidence all information pertaining to clients
Related experience with Substance Abuse programs and/or completion of ARC Program helpful, but not necessary
Must have a valid Class C California State driver's license
Must pass a criminal background check
Two years of actual experience working with the homeless, chemically dependent, or other human service fields required.
Must be able to work efficiently with Microsoft Word and Excel.
Good communication and time management skills
Sound judgment, problem‑solving and conflict‑resolution skills
Ability to handle multiple demands and priorities
Ability to relate to diverse populations
Strong functioning ability in both individual and teamwork environment
Demonstrate the ability to work with minimal supervision
Good writing, composition skills, and computer skills
Be conversant with and supportive of The Salvation Army's Mission
E. PHYSICAL REQUIREMENTS
Ability to sit, walk, stand, bend, squat, climb, kneel and twist on an intermittent or continuous basis
Ability to grasp, push, pull objects such as files, file cabinet drawers, and other office equipment
Ability to lift 20 pounds
Ability to communicate clearly on the telephone and in person
Ability to perform various tasks
Ability to operate a motor vehicle
Education Associates of Social Work (preferred)
High School or Equivalent (required)
Experience 2 years: Actual experience working with the homeless, chemically dependent, or other human service fields (required)
Licenses & Certifications Driver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
A. BASIC PURPOSE The purpose of this position is to provide consistent stability and safety to the Shelter program through direct service to clients. This service includes professional interactions, distribution of case materials, budget guidelines, housing expectations, employment resources, housing resources, life skill training, communicating with donors, service providers and the community. This includes assistance with written and oral communications while maintaining confidentiality and professionalism.
B. ESSENTIAL DUTIES AND RESPONSIBILITIES
Schedule, interview and evaluate needs of individuals
Develop and monitor case plans
Provide assistance in accordance with established schedules and guidelines
Maintain list of community agencies providing aid and make referrals where appropriate
Write and maintain confidential client case histories documenting requests, findings and services rendered
Assist in outreach to bridge clients to additional Salvation Army programs
Work with the Director to maintain certification/compliance in the areas of Nutrition, Safety, and Clinical Standards
Ensure all housing and services provided to participants are of acceptable quality
Assist with enforcing the Policies and Procedures Manual for Garden Street Family Shelter
Be on rotation for the pager schedule, should an emergency warrant the need for professional staff
Assess housing barriers of families experiencing homelessness to determine housing and service needs, progressive engagement to customize plans for each participant
Assist in development of and encourage adherence to a personal budget through pro‑active housing and budget counseling sessions
Assist participants in development of a strength‑based/solution‑focused individualized goal and action plan that promotes permanent housing and self‑sufficiency; develop an effective, timely referral network to ensure ongoing direction and support and needed
Identify participant strengths and barriers to stability and assist participants in reducing barriers and linking to resources/services
Other duties as assigned by Director/Officers
C. KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
Ability to work effectively with others with demonstrated leadership qualities
Professional judgment and integrity holding in confidence all information pertaining to clients
Related experience with Substance Abuse programs and/or completion of ARC Program helpful, but not necessary
Must have a valid Class C California State driver's license
Must pass a criminal background check
Two years of actual experience working with the homeless, chemically dependent, or other human service fields required.
Must be able to work efficiently with Microsoft Word and Excel.
Good communication and time management skills
Sound judgment, problem‑solving and conflict‑resolution skills
Ability to handle multiple demands and priorities
Ability to relate to diverse populations
Strong functioning ability in both individual and teamwork environment
Demonstrate the ability to work with minimal supervision
Good writing, composition skills, and computer skills
Be conversant with and supportive of The Salvation Army's Mission
E. PHYSICAL REQUIREMENTS
Ability to sit, walk, stand, bend, squat, climb, kneel and twist on an intermittent or continuous basis
Ability to grasp, push, pull objects such as files, file cabinet drawers, and other office equipment
Ability to lift 20 pounds
Ability to communicate clearly on the telephone and in person
Ability to perform various tasks
Ability to operate a motor vehicle
Education Associates of Social Work (preferred)
High School or Equivalent (required)
Experience 2 years: Actual experience working with the homeless, chemically dependent, or other human service fields (required)
Licenses & Certifications Driver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr