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Equiliem

HR Administrative Assistant

Equiliem, New York, New York, us, 10261

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HR Administrative Assistant

New York, NY 10003

Pay: $24.50‑$26.50 per hour

Job Summary: The HR Administrative Assistant will provide support for Human Resources and Benefits inquiries through multiple communication channels, including service requests, phone calls, virtual meetings, and face‑to‑face interactions. This role involves processing HR and Benefits transactions, maintaining accurate case logs, and delivering exceptional customer service. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining confidentiality and adhering to ethical standards.

Job Responsibilities

Respond to a high volume of HR and Benefits inquiries via phone, email, virtual meetings, and in‑person interactions

Create detailed case logs using HR systems to document interactions and track progress

Process HR and Benefits transactions accurately using various software programs

Utilize strong interpersonal and telephone skills to assist internal and external customers

Maintain confidentiality and adhere to ethical business conduct standards

Manage multiple tasks and adapt to changing priorities as needed

Job Requirements

Knowledge of employee benefit plans and HR policies is a plus

Demonstrated time management and organizational skills

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Strong customer service skills

Ability to communicate effectively, both verbally and in writing

High school diploma or GED required

Preferred Qualifications

Call center experience is a plus

Soft Skills

Strong written and verbal communication skills

Team‑oriented with a positive attitude

Willingness to go above and beyond

Additional Job Details

Hybrid schedule

Work hours: Monday‑Friday, 7:30 AM‑4:00 PM EST (30‑minute unpaid lunch) or 8:00 AM‑4:30 PM EST

No travel required

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