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Papillion

SumTur Amphitheater Assistant Facility Manager

Papillion, Papillion, Nebraska, United States, 68133

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SumTur Amphitheater Assistant Facility Manager

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City of Papillion

Assists with various facility functions including event operations, maintains a clean and hazard free environment, directs staff in various custodial and operational duties, ushering, parking, concessions, ticket taking, and stage operations. Facilitates maintenance and repair to amphitheater areas, such as changing light bulbs, minor equipment repair, cleaning spills, removing trash, etc. Maintains records and prepares event and safety reports.

Position Information

POSITION TITLE:

Assistant Facility Manager

REPORTS TO:

Facility Manager / Recreation Coordinator

SUPERVISES:

Part-Time and Seasonal Staff

PURPOSE OF POSITION:

Responsible for the supervision of their assigned areas that may include supervision of specific programs, the facility, specific processes, and part‑time and seasonal staff. Incumbent will also maintain supervision, general cleanliness, and security over their assigned area or facility.

Incumbent will need to work varied hours during the week including evenings, weekends, and some holidays.

Essential Functions

Supervises subordinate employees through various activities including scheduling work, assigning duties, monitoring performance, and recommending disciplinary actions.

Assists the Facility Manager / Recreation Coordinator in preparing facilities for daily opening and closing, daily maintenance procedures and mechanical operations, cleaning and inspecting equipment, and testing water samples if assigned to a facility with a pool.

Supports planning, organizing, and implementing various facility programs.

Enforces facility policy and procedures consistently for staff and patrons and ensures compliance of departmental policies regarding hygiene, health, safety and sanitation procedures.

Performs regular walk‑throughs of all areas, reporting and documenting all accidents, injuries, and incidents involving patrons and staff.

Makes sure all supervised areas and immediate work areas remain clean and orderly, notifying maintenance and custodial staff as needed to resolve facility issues.

Supervises patrons, the general public, facility members, and participants in sports and recreational activities to ensure safe use of all Recreation Facilities and communicates effectively with all stakeholders.

Assists with financial activities such as stocking registers, balancing daily cash drawers, and completing necessary documentation.

Participates in the orientation of new staff, attends scheduled staff meetings and training sessions as required.

Operates various equipment and city vehicles safely, adhering to all legal guidelines.

Responds to questions, comments, and complaints from the general public, patrons, facility members, and program participants, providing excellent customer service and referring to the Facility Manager or Recreation Coordinator when necessary.

Fills in for other employees and subordinates as needed, and, if assigned to aquatics, performs all essential functions and possesses the knowledge, skills, abilities, and certification of the Lifeguard position.

Participates in citywide events as needed.

Marginal Functions The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee; other duties, responsibilities, and activities may change or be assigned.

Essential Knowledge, Experience, and Ability

Knowledge of technology and ability to perform tasks within a variety of computer software programs.

Ability to apply safety rules and precautions for recreational programs and activities.

Ability to model excellent customer service standards.

Ability to learn, apply, and enforce city and department policies regarding facility memberships, programs, emergency situations, and general public inquiries.

Effective communication skills with the general public, staff, and supervisors.

Accurate preparation and maintenance of documents, records, reports, and correspondence.

Organization skills to set priorities and meet deadlines.

Discretion and confidentiality when handling communications, documents, and transactions.

Efficiency in performing duties while managing frequent interruptions and stressful situations.

Understanding of oral and written instructions.

Effective verbal and written communication in English.

Maintain professional self‑control and composure while setting a positive example.

Regular and dependable attendance, including the ability to work extended periods on short notice due to weather or emergencies.

Essential Education, Certification, and Licenses

Valid driver’s license at time of hire.

At least eighteen (18) years of age at time of hire.

Obtain CPR/AED and First Aid certification within a timeframe established by the employer.

If necessary, obtain Nebraska Pool Operator and/or American Red Cross Lifeguard certification within a timeframe established by the employer.

If necessary, complete the State of Nebraska Responsible Beverage Service Training online course and/or ServSafe manager Training.

Maintain all certifications as required.

Essential Physical Demands and Typical Working Conditions

Work in outdoor and indoor environments, exposed to sunny, rainy, hot, cold, and humid conditions.

Continual physical activity including walking, standing, kneeling, bending, crouching, reaching, stooping, lifting, and carrying unassisted objects up to 50 lbs.

Frequent talking, listening, sitting, or standing for extended periods.

Use of hands for manipulating objects and operating machinery; hand‑eye coordination required.

Vision requirements include close, peripheral, and focus adjustment; moderate to high noise levels.

High interaction with the general public, which may be stressful when dealing with irate citizens or patrons.

Seniority Level Mid-Senior level

Employment Type Part‑time

Job Function Management and Manufacturing – Government Administration

EEO Statement City of Papillion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment.

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