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Build My Great Team® by Atticus®

Operations Manager with Clancy & Associates Law

Build My Great Team® by Atticus®, Lisle, Illinois, United States, 60532

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Operations Manager with Clancy & Associates Law Build My Great Team® by Atticus® provided pay range: $60,000.00/yr - $75,000.00/yr

Hiring Urgently: $3,000 Sign-on Bonus – paid in 3 increments.

Make a Meaningful Impact. Help Us Build and Grow.

About Clancy & Associates Clancy & Associates is a full‑service special needs law firm dedicated to helping families navigate complex legal, financial, and life‑planning decisions for loved ones with disabilities. Our work focuses on special needs planning, estate planning, and guardianship, and we are known for our warm, client‑centered approach and deep connection to the community.

About The Role The Operations Manager is the organizational backbone of our practice and a key driver of client experience. This role blends operational leadership with hands‑on intake responsibilities to ensure the firm runs smoothly, efficiently, and with exceptional professionalism. You will manage day‑to‑day office operations, lead new client intake and screening, oversee billing and bookkeeping, coordinate vendors, and support attorneys with critical administrative tasks.

Key Responsibilities Financial Administration

Oversee billing workflows, including invoice preparation, payments, and A/R follow‑up

Manage bookkeeping in QuickBooks Online (A/P, A/R, reimbursements, expense coding, monthly reconciliations)

Pay office bills, track expenses, and reconcile bank and credit card statements

Coordinate with accountants regarding tax filings, payroll, and compliance matters

Maintain operational KPIs (intake volume, response times, billing hygiene, aging reports) and surface issues proactively

Client & Lead Management

Serve as the first point of contact for prospective clients; screen leads, schedule consultations, and guide them through intake

Maintain accurate intake records and client communication logs

Prepare engagement letters, initiate trust requests, and complete onboarding tasks

Support attorneys with file setup, organization, and administrative follow‑through

Outreach & Marketing Support

Coordinate firm events, speaking engagements, and community outreach

Assist with presentation materials, sponsorships, and donation requests

Collaborate with the Marketing Manager and Webmaster to share updates and content

General Administration

Manage vendors, including IT, benefit providers, and office service partners

Oversee office equipment, maintenance, and repairs

Ensure daily operations run smoothly and support productivity and client service

Qualifications

Associate or bachelor's degree preferred

Prior experience in legal or professional office management required

Proficiency with Microsoft Office, QuickBooks, and Clio

Experience with bookkeeping, billing, payroll, HR, or timekeeping systems

Strong organizational abilities with a proactive, solutions‑oriented mindset

Exceptional written and verbal communication skills

Ability to thrive in a fast‑paced environment with shifting priorities

What You’ll Bring

2+ years of law office management

Confidence in delegating tasks, setting expectations, and coaching others

Calm, organized presence with strong prioritization skills

Professionalism and integrity with the ability to handle sensitive matters with discretion

Solid understanding of bookkeeping, workflow systems, and administrative processes

Commitment to supporting our mission with compassion and excellence

Benefits

Salary: $60,000 – $75,000 per year, based on experience

Sign‑on Bonus $3,000 – paid in 3 increments ($1,000 each, 30 days apart)

Bonus opportunities

401(k) with employer match

Health, dental, and vision insurance

Paid time off and sick leave

Professional development support

Why Join Us

Purpose‑driven work supporting families facing important life decisions

Collaborative, supportive, and values‑driven team culture

Opportunities for continuous learning, growth, and professional advancement

How To Apply Please submit your resume and a cover letter explaining your interest in the position and how it aligns with your career goals. We will contact candidates whose experience best matches our firm's needs. Please do not submit direct inquiries or agency proposals.

Seniority level Entry level

Employment type Full‑time

Job function Administrative

Industries Non‑profit Organizations and Primary and Secondary Education

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