AI Experience Architect for Digital Member Support

A financial services institution in New York seeks a candidate to lead the AI-driven chatbot and voice bot initiatives. This role requires 5-8 years in call center operations and a passion for enhancing digital member experiences. The successful applicant will strategize chatbot interactions and continuously improve based on analytics. A bachelor's degree is required, alongside strong analytical and communication skills. This hybrid role requires a minimum of two days on-site in Cicero, NY. #J-18808-Ljbffr