Behavioral Health Connections
Call Center Specialist - Weekends Overnight - ATL Command Center
Behavioral Health Connections, Atlanta, Georgia, United States, 30383
Call Center Specialist – Weekends Overnight – ATL Command Center
Behavioral Health Connections, Inc. is a provider of patient‑focused, comprehensive mental health services. We offer mental health evaluations to children, adolescents, adults and older adults in crisis 24/7, including holidays. Our service model focuses on assessment, diagnosis, treatment, and disposition of your mental health patients. Based on assessment results we determine the most appropriate level of care and recommend treatment facilities. Our tele‑psychiatric assessment and consultation services connect people with the care best equipped to address their mental health issues. Rapid response means the patient will receive the appropriate level of care faster and expedite their journey to wellness.
We are seeking a dynamic and talented
Call Center Specialist
for full‑time weekend days (8 a.m.–8:30 p.m. Friday‑Saturday‑Sunday, 12‑hour shifts). The specialist performs administrative functions, assists in the processes for managing patient care, and monitors referrals and connections to relevant health‑care providers. Responsibilities include organizing, facilitating, and coordinating the timely evaluation with therapists and acceptance of patients referred for services, insurance verification, and data entry.
Job Duties / Responsibilities
Triage calls and facilities referrals to appropriate outpatient services.
Insurance verification.
Data entry in multiple platforms such as SharePoint.
Coordinate and facilitate the transfer of patients with behavioral health needs.
Dispatch remote assessors and collaborate for next‑step patient care.
Benefits Highlights
Challenging and rewarding work environment.
Competitive compensation & generous paid time off.
Excellent medical, dental, vision, and prescription drug plans.
401(k) with company match and discounted stock plan.
SoFi student loan refinancing program.
Career development opportunities within UHS and its 300+ subsidiaries.
More information available on our benefits website: https://benefits.uhsguest.com.
About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s largest public companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S., Washington, D.C., Puerto Rico and the United Kingdom. https://www.uhs.com.
Requirements Qualifications:
Education required: High School diploma/GED. Preferred: Bachelor’s degree in Counseling, Psychology, Social Work or Social Services.
Licensure and certification required: N/A.
Experience required: 1–3 years related work experience.
EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams:
We are aware of a scam whereby imposters are posing as recruiters from UHS and its subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and its subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Other
Industries Hospitals and Health Care and Mental Health Care
Job Location Atlanta, GA (Dunwoody, GA location)
#J-18808-Ljbffr
We are seeking a dynamic and talented
Call Center Specialist
for full‑time weekend days (8 a.m.–8:30 p.m. Friday‑Saturday‑Sunday, 12‑hour shifts). The specialist performs administrative functions, assists in the processes for managing patient care, and monitors referrals and connections to relevant health‑care providers. Responsibilities include organizing, facilitating, and coordinating the timely evaluation with therapists and acceptance of patients referred for services, insurance verification, and data entry.
Job Duties / Responsibilities
Triage calls and facilities referrals to appropriate outpatient services.
Insurance verification.
Data entry in multiple platforms such as SharePoint.
Coordinate and facilitate the transfer of patients with behavioral health needs.
Dispatch remote assessors and collaborate for next‑step patient care.
Benefits Highlights
Challenging and rewarding work environment.
Competitive compensation & generous paid time off.
Excellent medical, dental, vision, and prescription drug plans.
401(k) with company match and discounted stock plan.
SoFi student loan refinancing program.
Career development opportunities within UHS and its 300+ subsidiaries.
More information available on our benefits website: https://benefits.uhsguest.com.
About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s largest public companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S., Washington, D.C., Puerto Rico and the United Kingdom. https://www.uhs.com.
Requirements Qualifications:
Education required: High School diploma/GED. Preferred: Bachelor’s degree in Counseling, Psychology, Social Work or Social Services.
Licensure and certification required: N/A.
Experience required: 1–3 years related work experience.
EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams:
We are aware of a scam whereby imposters are posing as recruiters from UHS and its subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and its subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Other
Industries Hospitals and Health Care and Mental Health Care
Job Location Atlanta, GA (Dunwoody, GA location)
#J-18808-Ljbffr