Exchanzoom
Company Description
Elevare Branding is a strategic branding and communications firm dedicated to helping businesses build strong, credible, and influential brand identities. We specialize in public relations, brand positioning, and corporate communications, working closely with clients to elevate their presence and reputation in competitive markets. Our team values professionalism, creativity, and strategic thinking, fostering an environment where emerging talent can grow and contribute meaningfully.
Job Description We are seeking a
Customer Support Specialist
to serve as a key point of contact between our company and its clients. This role is essential in maintaining strong relationships, ensuring clear communication, and delivering high-quality support across daily operations. The ideal candidate is detail-oriented, solutions-driven, and committed to providing a professional and efficient customer experience.
Responsibilities
Serve as the primary contact for customer inquiries via phone, email, and internal systems
Provide accurate information regarding services, processes, and account‑related questions
Resolve customer concerns in a timely, professional, and effective manner
Document interactions and maintain organized records within internal platforms
Coordinate with internal teams to ensure seamless issue resolution
Follow established procedures while identifying opportunities for process improvement
Maintain a high standard of communication and professionalism at all times
Qualifications
Strong written and verbal communication skills in English
Excellent organizational and time‑management abilities
Problem‑solving mindset with attention to detail
Ability to work independently and collaboratively within a team environment
Comfortable using computer systems, CRM tools, and standard office software
Professional demeanor with a customer‑focused approach
Additional Information
Competitive salary ($52,000 – $56,000 annually)
Opportunities for professional growth and internal advancement
Supportive and structured work environment
Ongoing training and skill development
Long‑term career stability within a growing organization
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Marketing Services
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Job Description We are seeking a
Customer Support Specialist
to serve as a key point of contact between our company and its clients. This role is essential in maintaining strong relationships, ensuring clear communication, and delivering high-quality support across daily operations. The ideal candidate is detail-oriented, solutions-driven, and committed to providing a professional and efficient customer experience.
Responsibilities
Serve as the primary contact for customer inquiries via phone, email, and internal systems
Provide accurate information regarding services, processes, and account‑related questions
Resolve customer concerns in a timely, professional, and effective manner
Document interactions and maintain organized records within internal platforms
Coordinate with internal teams to ensure seamless issue resolution
Follow established procedures while identifying opportunities for process improvement
Maintain a high standard of communication and professionalism at all times
Qualifications
Strong written and verbal communication skills in English
Excellent organizational and time‑management abilities
Problem‑solving mindset with attention to detail
Ability to work independently and collaboratively within a team environment
Comfortable using computer systems, CRM tools, and standard office software
Professional demeanor with a customer‑focused approach
Additional Information
Competitive salary ($52,000 – $56,000 annually)
Opportunities for professional growth and internal advancement
Supportive and structured work environment
Ongoing training and skill development
Long‑term career stability within a growing organization
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Marketing Services
#J-18808-Ljbffr