U.S. Olympic Committee
Benefits & People Operations Administrator
U.S. Olympic Committee, Colorado Springs, Colorado, United States, 80509
The Benefits & People Operations Administrator plays a key role in delivering an exceptional team member experience, ensuring team members are supported, informed, and empowered in their benefits. This role is responsible for accurate day-to-day administration of all benefit plans and data.
Here’s a summary of responsibilities:
Provide excellent customer service to team members regarding their benefits. Work with broker and plan vendors to troubleshoot and resolve benefit matters.
Maintain and continuously enhance the Benefits SharePoint site by providing accurate, engaging, and user-friendly information to help team members understand and fully utilize the benefits available to them.
Coordinate and execute all facets of the annual open enrollment process creating a positive team member experience: assisting in overall planning strategy, HRIS buildout and testing, creating and presenting
information to team members, preparing open enrollment materials and guides (including update of Benefits SharePoint site) , drafting communications, coordinating session logistics, completing various audits, ensuring data is transmitted to vendors, and all related end of year benefits tasks.
Coordinate new hire benefits onboarding to ensure an exceptional team member experience including presenting clear and comprehensive benefits information, providing personalized support as team members make their selections, with questions, tracking their elections, and completing all benefits information in the HRIS.
Develop clear, engaging communications on benefits and compliance, and maintain a regular cadence of educational updates that help team members understand and make the most of the benefits available to them.
Support benefits events including planning, logistics, and execution.
Here’s how you’ll have an impact: Team MemberExperience – 40%
Provide excellent customer service to team members regarding their benefits. Work with broker and plan vendors to troubleshoot and resolve benefit matters.
Maintain and continuously enhance the Benefits SharePoint site by providing accurate, engaging, and user-friendly information to help team members understand and fully utilize the benefits available to them.
Coordinate and execute all facets of the annual open enrollment process creating a positive team member experience: assisting in overall planning strategy, HRIS buildout and testing, creating and presenting
information to team members, preparing open enrollment materials and guides (including update of Benefits SharePoint site) , drafting communications, coordinating session logistics, completing various audits, ensuring data is transmitted to vendors, and all related end of year benefits tasks.
Coordinate new hire benefits onboarding to ensure an exceptional team member experience including presenting clear and comprehensive benefits information, providing personalized support as team members make their selections, with questions, tracking their elections, and completing all benefits information in the HRIS.
Develop clear, engaging communications on benefits and compliance, and maintain a regular cadence of educational updates that help team members understand and make the most of the benefits available to them.
Support benefits events including planning, logistics, and execution.
BenefitsPlanAdministration–35%
Administer day-to-day benefits processes including enrollments, changes, offboarding, life events, COBRA, HAS’s, tuition reimbursement and vendor reporting.
Maintain accurate and confidential employee benefits data in the HRIS, build and update benefit plans, deductions, life event configurations, etc.
Monitor and verify that benefit data accurately transmits to vendors, troubleshooting and quickly resolving file errors or discrepancies as they arise.
Perform pre-payroll benefits audits each pay period, meeting established deadlines to ensure accurate deductions and paycheck adjustments; partner with Payroll team to resolve any discrepancies.
Administer leaves of absence including assisting team members navigate the process, tracking leaves, and coordinating with Payroll to ensure accurate pay.
Create and maintain team member benefits files in the HRIS system ensuring proper document retention in compliance with federal and state regulations and USOPC policies.
Process and reconcile and validate all benefits invoices ensuring timely payment to vendors and resolving billing discrepancies.
Track and audit compliance with benefit laws and support year-end processes such compliance reporting and completing all year-end benefits tasks.
Attend regular broker and vendor meetings to fully understand plans and participate in annual planning.
People Operations –25%
Perform accurate HRIS team member data entry. Review and finalize workflow changes and coordinate data uploads with the People Systems and Payroll teams. Ensure data integrity in the system via regular audits of plans and deductions.
Perform bi-weekly pre-payroll audits to ensure the accuracy of data entry. Create and maintain standard operating procedures for data entry and benefits processes.
Run HRIS reports for a variety of needs as requested.
Ensure employment law poster compliance including maintenance of current required postings in all USOPC locations and online.
Proactively recommend ways to optimize HRIS processes with automation.
Provide other project support and related duties as assigned.
Here are the skills and experience you'll need to be effective:
Bachelor’s degree in HR-related field or equivalent work experience
Certification in employee benefits (CEBS) preferred
2+ years of experience in human resources with specific experience in benefits administration and payroll.
Experience working with HRIS systems; experience with UKG preferred.
Experience using Excel on a regular basis
Strong understanding of benefits processes and plans. including medical, dental, vision, wellness, and other supplemental products such as life, disability insurance and retirement plans
Knowledge of federal and state laws as they relate to health and welfare plans, voluntary plans and leave programs
Excellent customer service and communication skills
Strong problem solving and critical thinking skills
Ability to maintain a high level of confidentiality with discretion
Detail-oriented with ability to avoid and detect errors in fast-paced, high-volume work environment
Ability to collaborate with internal and external partners
Ability to manage multiple projects and priorities to meet established deadlines
Here are the tools, equipment, & conditions:
Standard office equipment
Occasional domestic travel
Office environment in multi-story building on a multi-building site
Regular attendance at work is an essential job function
Here's where you'll work: Remote – with preference for candidates in:
Colorado Springs, CO
Lake Placid, NY
Salt Lake City, UT
Cleveland, OH
#J-18808-Ljbffr
Here’s a summary of responsibilities:
Provide excellent customer service to team members regarding their benefits. Work with broker and plan vendors to troubleshoot and resolve benefit matters.
Maintain and continuously enhance the Benefits SharePoint site by providing accurate, engaging, and user-friendly information to help team members understand and fully utilize the benefits available to them.
Coordinate and execute all facets of the annual open enrollment process creating a positive team member experience: assisting in overall planning strategy, HRIS buildout and testing, creating and presenting
information to team members, preparing open enrollment materials and guides (including update of Benefits SharePoint site) , drafting communications, coordinating session logistics, completing various audits, ensuring data is transmitted to vendors, and all related end of year benefits tasks.
Coordinate new hire benefits onboarding to ensure an exceptional team member experience including presenting clear and comprehensive benefits information, providing personalized support as team members make their selections, with questions, tracking their elections, and completing all benefits information in the HRIS.
Develop clear, engaging communications on benefits and compliance, and maintain a regular cadence of educational updates that help team members understand and make the most of the benefits available to them.
Support benefits events including planning, logistics, and execution.
Here’s how you’ll have an impact: Team MemberExperience – 40%
Provide excellent customer service to team members regarding their benefits. Work with broker and plan vendors to troubleshoot and resolve benefit matters.
Maintain and continuously enhance the Benefits SharePoint site by providing accurate, engaging, and user-friendly information to help team members understand and fully utilize the benefits available to them.
Coordinate and execute all facets of the annual open enrollment process creating a positive team member experience: assisting in overall planning strategy, HRIS buildout and testing, creating and presenting
information to team members, preparing open enrollment materials and guides (including update of Benefits SharePoint site) , drafting communications, coordinating session logistics, completing various audits, ensuring data is transmitted to vendors, and all related end of year benefits tasks.
Coordinate new hire benefits onboarding to ensure an exceptional team member experience including presenting clear and comprehensive benefits information, providing personalized support as team members make their selections, with questions, tracking their elections, and completing all benefits information in the HRIS.
Develop clear, engaging communications on benefits and compliance, and maintain a regular cadence of educational updates that help team members understand and make the most of the benefits available to them.
Support benefits events including planning, logistics, and execution.
BenefitsPlanAdministration–35%
Administer day-to-day benefits processes including enrollments, changes, offboarding, life events, COBRA, HAS’s, tuition reimbursement and vendor reporting.
Maintain accurate and confidential employee benefits data in the HRIS, build and update benefit plans, deductions, life event configurations, etc.
Monitor and verify that benefit data accurately transmits to vendors, troubleshooting and quickly resolving file errors or discrepancies as they arise.
Perform pre-payroll benefits audits each pay period, meeting established deadlines to ensure accurate deductions and paycheck adjustments; partner with Payroll team to resolve any discrepancies.
Administer leaves of absence including assisting team members navigate the process, tracking leaves, and coordinating with Payroll to ensure accurate pay.
Create and maintain team member benefits files in the HRIS system ensuring proper document retention in compliance with federal and state regulations and USOPC policies.
Process and reconcile and validate all benefits invoices ensuring timely payment to vendors and resolving billing discrepancies.
Track and audit compliance with benefit laws and support year-end processes such compliance reporting and completing all year-end benefits tasks.
Attend regular broker and vendor meetings to fully understand plans and participate in annual planning.
People Operations –25%
Perform accurate HRIS team member data entry. Review and finalize workflow changes and coordinate data uploads with the People Systems and Payroll teams. Ensure data integrity in the system via regular audits of plans and deductions.
Perform bi-weekly pre-payroll audits to ensure the accuracy of data entry. Create and maintain standard operating procedures for data entry and benefits processes.
Run HRIS reports for a variety of needs as requested.
Ensure employment law poster compliance including maintenance of current required postings in all USOPC locations and online.
Proactively recommend ways to optimize HRIS processes with automation.
Provide other project support and related duties as assigned.
Here are the skills and experience you'll need to be effective:
Bachelor’s degree in HR-related field or equivalent work experience
Certification in employee benefits (CEBS) preferred
2+ years of experience in human resources with specific experience in benefits administration and payroll.
Experience working with HRIS systems; experience with UKG preferred.
Experience using Excel on a regular basis
Strong understanding of benefits processes and plans. including medical, dental, vision, wellness, and other supplemental products such as life, disability insurance and retirement plans
Knowledge of federal and state laws as they relate to health and welfare plans, voluntary plans and leave programs
Excellent customer service and communication skills
Strong problem solving and critical thinking skills
Ability to maintain a high level of confidentiality with discretion
Detail-oriented with ability to avoid and detect errors in fast-paced, high-volume work environment
Ability to collaborate with internal and external partners
Ability to manage multiple projects and priorities to meet established deadlines
Here are the tools, equipment, & conditions:
Standard office equipment
Occasional domestic travel
Office environment in multi-story building on a multi-building site
Regular attendance at work is an essential job function
Here's where you'll work: Remote – with preference for candidates in:
Colorado Springs, CO
Lake Placid, NY
Salt Lake City, UT
Cleveland, OH
#J-18808-Ljbffr