Alphabe Insight Inc
Customer Service Assistant Job at Alphabe Insight Inc in Charlotte
Alphabe Insight Inc, Charlotte, North Carolina, United States
Company Description
About Us
At Harvest Evo , we are dedicated to delivering excellence through innovation, precision, and genuine partnership. Our mission is to empower businesses with solutions that promote growth, efficiency, and long-term success. As a company built on integrity and collaboration, we take pride in creating a professional environment where every team member is valued and inspired to thrive.
Job Description
Job Description
We are seeking a Customer Service Assistant to join our dedicated team in Charlotte. This role focuses on supporting customers through clear communication, efficient problem-solving, and a commitment to outstanding service. The ideal candidate will demonstrate professionalism, adaptability, and a customer-oriented mindset.
Responsibilities
* Respond to customer inquiries via phone, email, and internal systems with accuracy and courtesy.
* Assist in processing orders, tracking shipments, and resolving service-related issues.
* Maintain detailed and organized records of client interactions.
* Collaborate with internal departments to ensure customer satisfaction and timely resolution of concerns.
* Contribute to improving processes and overall service efficiency.
Qualifications
Qualifications
* Excellent written and verbal communication skills.
* Strong organizational and multitasking abilities.
* Detail-oriented and reliable in maintaining confidentiality and accuracy.
* Proficiency in basic computer and office software.
* Positive attitude and a team-focused mindset.
Additional Information
Benefits
* Competitive salary range of $46,000 - $50,000 per year.
* Opportunities for professional growth and advancement.
* Supportive and inclusive work environment.
* Comprehensive training and development programs.
* Full-time, on-site position with stable career potential.
About Us
At Harvest Evo , we are dedicated to delivering excellence through innovation, precision, and genuine partnership. Our mission is to empower businesses with solutions that promote growth, efficiency, and long-term success. As a company built on integrity and collaboration, we take pride in creating a professional environment where every team member is valued and inspired to thrive.
Job Description
Job Description
We are seeking a Customer Service Assistant to join our dedicated team in Charlotte. This role focuses on supporting customers through clear communication, efficient problem-solving, and a commitment to outstanding service. The ideal candidate will demonstrate professionalism, adaptability, and a customer-oriented mindset.
Responsibilities
* Respond to customer inquiries via phone, email, and internal systems with accuracy and courtesy.
* Assist in processing orders, tracking shipments, and resolving service-related issues.
* Maintain detailed and organized records of client interactions.
* Collaborate with internal departments to ensure customer satisfaction and timely resolution of concerns.
* Contribute to improving processes and overall service efficiency.
Qualifications
Qualifications
* Excellent written and verbal communication skills.
* Strong organizational and multitasking abilities.
* Detail-oriented and reliable in maintaining confidentiality and accuracy.
* Proficiency in basic computer and office software.
* Positive attitude and a team-focused mindset.
Additional Information
Benefits
* Competitive salary range of $46,000 - $50,000 per year.
* Opportunities for professional growth and advancement.
* Supportive and inclusive work environment.
* Comprehensive training and development programs.
* Full-time, on-site position with stable career potential.