Alphabe Insight Inc
Customer Service Representative Job at Alphabe Insight Inc in Chicago
Alphabe Insight Inc, Chicago, Illinois, United States
Company Description
Beloform Craft is a brand-focused company dedicated to presenting products and services with clarity, professionalism, and purpose. We specialize in building meaningful connections between brands and their audiences through direct, thoughtful, and well-executed promotional strategies. Our culture values precision, communication, and personal growth, providing an environment where individuals can develop professionally while contributing to impactful brand representation.
Job Description
We are currently hiring a Customer Service Representative to serve as a key point of contact between the company and our clients. This role is essential in maintaining smooth communication, resolving inquiries efficiently, and ensuring a positive customer experience.
The ideal candidate is professional, detail-oriented, and capable of handling multiple tasks while maintaining a high standard of service.
Responsibilities
* Respond to customer inquiries via phone, email, and internal communication channels
* Provide accurate information regarding services, policies, and procedures
* Assist customers with requests, concerns, and issue resolution in a timely manner
* Maintain clear and organized records of customer interactions
* Coordinate with internal teams to ensure customer needs are properly addressed
* Uphold company standards for professionalism, communication, and service quality
Qualifications
* Strong verbal and written communication skills
* Professional demeanor and customer-focused mindset
* Ability to manage multiple tasks and prioritize effectively
* Attention to detail and strong organizational skills
* Basic computer proficiency and ability to learn internal systems
* Reliability and a strong sense of responsibility
Additional Information
* Competitive salary ($42,000 - $46,000 annually)
* Growth opportunities within a stable and expanding company
* Supportive and professional work environment
* Structured training and development
* Full-time, consistent schedule
Beloform Craft is a brand-focused company dedicated to presenting products and services with clarity, professionalism, and purpose. We specialize in building meaningful connections between brands and their audiences through direct, thoughtful, and well-executed promotional strategies. Our culture values precision, communication, and personal growth, providing an environment where individuals can develop professionally while contributing to impactful brand representation.
Job Description
We are currently hiring a Customer Service Representative to serve as a key point of contact between the company and our clients. This role is essential in maintaining smooth communication, resolving inquiries efficiently, and ensuring a positive customer experience.
The ideal candidate is professional, detail-oriented, and capable of handling multiple tasks while maintaining a high standard of service.
Responsibilities
* Respond to customer inquiries via phone, email, and internal communication channels
* Provide accurate information regarding services, policies, and procedures
* Assist customers with requests, concerns, and issue resolution in a timely manner
* Maintain clear and organized records of customer interactions
* Coordinate with internal teams to ensure customer needs are properly addressed
* Uphold company standards for professionalism, communication, and service quality
Qualifications
* Strong verbal and written communication skills
* Professional demeanor and customer-focused mindset
* Ability to manage multiple tasks and prioritize effectively
* Attention to detail and strong organizational skills
* Basic computer proficiency and ability to learn internal systems
* Reliability and a strong sense of responsibility
Additional Information
* Competitive salary ($42,000 - $46,000 annually)
* Growth opportunities within a stable and expanding company
* Supportive and professional work environment
* Structured training and development
* Full-time, consistent schedule