Community Behavioral Health.
Technical IT Project Manager
Community Behavioral Health., Philadelphia, Pennsylvania, United States
Position Summary:
The IT Project Manager is responsible for leading, planning, and executing complex technology initiatives that support the organization's strategic goals within the Medicaid managed care and behavioral health landscape. The ideal candidate brings strong technical expertise, exceptional communication skills, and the ability to build trusting, collaborative relationships across clinical, operational, and administrative departments. Project Leadership & Execution Lead the end-to-end planning, execution, monitoring, and closure of IT projects, including software implementations, system integrations, data initiatives, cybersecurity enhancements, and infrastructure upgrades. Manage project scope, timelines, resources, risks, dependencies, decision logs, and budgets using PMO-defined methodologies and tools. Develop and maintain comprehensive project documentation, including charters, work plans, status reports, communications, and risk mitigation plans. Anticipate, problem-solve, and resolve issues throughout project life cycle. Track and report on project milestones, provide status reports, and escalate issues to the project sponsor and leadership team.
Serve as a technical liaison between business stakeholders, IT teams, and external vendors. Support solution design sessions, technical evaluations, and system configuration discussions. Understand and ensure compliance with relevant health information technology standards, including security, interoperability, PHI protections, and Medicaid/behavioral health program requirements. Build and maintain strong working relationships with clinical leadership, operations, quality teams, compliance, provider networks, data analytics, and member-facing departments. Facilitate effective communication and alignment across departments to ensure project objectives and organizational priorities are well understood. Deliver clear, concise project updates to executives, stakeholders, and technical teams. Facilitate cross-functional meetings, ensuring decisions are documented and action items are followed through. Adhere to PMO methodologies, reporting processes, and governance structures.
Ensure all project activities comply with applicable regulations and standards, including HIPAA, data privacy requirements, and Medicaid/behavioral health program guidelines. ~ Support organizational readiness, including training, change management, and transition-to-operations processes.
Bachelor's degree in Information Technology, Computer Science, Healthcare Administration, or related field, or an equivalent combination of education and 5+ years of relevant experience. ~5+ years of project management experience leading IT or health technology projects. ~ Strong technical background in areas such as system implementation, integration, application support, network or infrastructure management, or database/data systems. ~ Experience working in healthcare, preferably Medicaid managed care, behavioral health, or other regulated environments. ~ Demonstrated ability to manage multiple complex projects in a matrixed organization. ~ Proficient in project management tools and methodologies (e.g., MS Project, Jira, Asana; Agile/Waterfall frameworks).
PMP, CAPM, PMI-ACP, or comparable certification.
Experience with Medicaid data systems, behavioral health technologies, EHRs, or claims/eligibility platforms. Knowledge of data governance, cybersecurity best practices, or interoperability standards (e.g., Background in vendor management, contract oversight, or RFP processes. Strong interpersonal and relationship-building skills
, with a collaborative mindset. Strategic thinking
and the ability to align project goals with organizational priorities. Problem-solving and risk management
with a proactive approach. The successful candidate must be a current Philadelphia resident or become a resident within six months of hire.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.
CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at
The IT Project Manager is responsible for leading, planning, and executing complex technology initiatives that support the organization's strategic goals within the Medicaid managed care and behavioral health landscape. The ideal candidate brings strong technical expertise, exceptional communication skills, and the ability to build trusting, collaborative relationships across clinical, operational, and administrative departments. Project Leadership & Execution Lead the end-to-end planning, execution, monitoring, and closure of IT projects, including software implementations, system integrations, data initiatives, cybersecurity enhancements, and infrastructure upgrades. Manage project scope, timelines, resources, risks, dependencies, decision logs, and budgets using PMO-defined methodologies and tools. Develop and maintain comprehensive project documentation, including charters, work plans, status reports, communications, and risk mitigation plans. Anticipate, problem-solve, and resolve issues throughout project life cycle. Track and report on project milestones, provide status reports, and escalate issues to the project sponsor and leadership team.
Serve as a technical liaison between business stakeholders, IT teams, and external vendors. Support solution design sessions, technical evaluations, and system configuration discussions. Understand and ensure compliance with relevant health information technology standards, including security, interoperability, PHI protections, and Medicaid/behavioral health program requirements. Build and maintain strong working relationships with clinical leadership, operations, quality teams, compliance, provider networks, data analytics, and member-facing departments. Facilitate effective communication and alignment across departments to ensure project objectives and organizational priorities are well understood. Deliver clear, concise project updates to executives, stakeholders, and technical teams. Facilitate cross-functional meetings, ensuring decisions are documented and action items are followed through. Adhere to PMO methodologies, reporting processes, and governance structures.
Ensure all project activities comply with applicable regulations and standards, including HIPAA, data privacy requirements, and Medicaid/behavioral health program guidelines. ~ Support organizational readiness, including training, change management, and transition-to-operations processes.
Bachelor's degree in Information Technology, Computer Science, Healthcare Administration, or related field, or an equivalent combination of education and 5+ years of relevant experience. ~5+ years of project management experience leading IT or health technology projects. ~ Strong technical background in areas such as system implementation, integration, application support, network or infrastructure management, or database/data systems. ~ Experience working in healthcare, preferably Medicaid managed care, behavioral health, or other regulated environments. ~ Demonstrated ability to manage multiple complex projects in a matrixed organization. ~ Proficient in project management tools and methodologies (e.g., MS Project, Jira, Asana; Agile/Waterfall frameworks).
PMP, CAPM, PMI-ACP, or comparable certification.
Experience with Medicaid data systems, behavioral health technologies, EHRs, or claims/eligibility platforms. Knowledge of data governance, cybersecurity best practices, or interoperability standards (e.g., Background in vendor management, contract oversight, or RFP processes. Strong interpersonal and relationship-building skills
, with a collaborative mindset. Strategic thinking
and the ability to align project goals with organizational priorities. Problem-solving and risk management
with a proactive approach. The successful candidate must be a current Philadelphia resident or become a resident within six months of hire.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.
CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at