TopSide Marinas
The Marina General Manager handles all aspects of marina operations within budgetary guidelines in an efficient, cost-effective, and creative manner. The Marina General Manager works collaboratively with Regional and Executive Team members as well other colleagues throughout the organization.
The Marina General Manager provides the highest level of customer service in a friendly, helpful manner while accurately responding to the customers’ needs. He or she will project a professional company image through all types of interactions. This is a fast-paced environment, and the Marina General Manager must be able to work under pressure.
Duties and/programming Responsibilities:
Achieve financial results according to the property’s annual operating and capital budgets
Monitor monthly P&L and know how to turn dials effectively
Know and understand all the marina’s computer systems and software
Work with marketing and provide information to sell services
Monitor service demand and tech productivity
Achieve occupancy goals for slips and storage
Supervise the security and safety of the marina grounds and buildings
Set a standard of excellence in service and professionalism
Understand and comply with government agencies including, but not limited to
OSHA
EPA
Army Corp of Engineers
TSSA
ABYC
Maintain a professional relationship with all agencies, contractors steadil vendors and customers
Lead weekly management meetings with all department Supervisors / Managers
Create KPI’s to measure process efficacy
Respond to and resolve customer disputes consistent with company philosophy
Coordinate with other management personnel to community ensure the efficient running of al departments
Oversee and approve implementation and maintenance programs
Manage property responseۇر weather emergency events that may cause damage
Create SOP’s and hold team members accountable to those standards
Manage employee schedules by reviewing and approving timesheets as needed
Perform such duties as assigned by Regional and Executive leadership
Minimum Qualifications and Requirements:
Act with the highest level of integrity and maintain a positive attitude
Five (5) years or more previous management and leadership experience, preferably in marina setting
Strong passion for providing excellent hospitality and customer service
understand financial statements and the budgeting processes
Marina service background or experience is a requirement
Understand how to evaluate and address underperforming financial areas revealed in the monthly P&L
Knowledge of general boat handling and operations
Adaptable to a variety of different tasks
Ability to manage multiple projects at a time despite interruptions
Ability to make independent decisions and determine the appropriate course of action
Strong ability to develop partnerships with internal clients/others
Professional conduct and excellent interpersonal and communication skills with team members, customers, tenants, vendors, and government personnel n Strong work ethic and personal commitment
Ability to work in a team environment to achieve team, department, and company goals
Ability to faith be a self-starter and work independently
Must have strong organizational skills and the ability to prioritize work
Adaptable to a fast-paced environment
Good presentation, facilitation, and computer skills
Proficient in Microsoft Office products including Outlook email, Word, and Excel
Must be willing to work weekends if needed
Physical Requirements:
Lift up to 50 lbs
Carry up to 50 lbs
Work around water
Work inelligent spaces
Stand, walk, sit, push, pull, bend, kneel, squat, twist, reach, i>
Company Summary: TopSide Marinas was co-founded in 2020 as a family‑owned company that acquires, owns, and operates high-quality marinas across the country. Our mission is to foster a high-quality environment where our members and guests can create lifelong memories, relax, enjoy life, and be healthy. Each of our marinas provides exceptional service, hospitality, and enthusiasm to serve your needs on and off the water. We want our members and guests to feel right at home. სამშව්நபரியும் வரியற்கானiri מכרהρί απεκాశ්ඩ мেশ Շ’aquesticuy璏. (Note: The company summary paragraph was maintained as originally presented.)
#J-18808-Ljbffr
The Marina General Manager provides the highest level of customer service in a friendly, helpful manner while accurately responding to the customers’ needs. He or she will project a professional company image through all types of interactions. This is a fast-paced environment, and the Marina General Manager must be able to work under pressure.
Duties and/programming Responsibilities:
Achieve financial results according to the property’s annual operating and capital budgets
Monitor monthly P&L and know how to turn dials effectively
Know and understand all the marina’s computer systems and software
Work with marketing and provide information to sell services
Monitor service demand and tech productivity
Achieve occupancy goals for slips and storage
Supervise the security and safety of the marina grounds and buildings
Set a standard of excellence in service and professionalism
Understand and comply with government agencies including, but not limited to
OSHA
EPA
Army Corp of Engineers
TSSA
ABYC
Maintain a professional relationship with all agencies, contractors steadil vendors and customers
Lead weekly management meetings with all department Supervisors / Managers
Create KPI’s to measure process efficacy
Respond to and resolve customer disputes consistent with company philosophy
Coordinate with other management personnel to community ensure the efficient running of al departments
Oversee and approve implementation and maintenance programs
Manage property responseۇر weather emergency events that may cause damage
Create SOP’s and hold team members accountable to those standards
Manage employee schedules by reviewing and approving timesheets as needed
Perform such duties as assigned by Regional and Executive leadership
Minimum Qualifications and Requirements:
Act with the highest level of integrity and maintain a positive attitude
Five (5) years or more previous management and leadership experience, preferably in marina setting
Strong passion for providing excellent hospitality and customer service
understand financial statements and the budgeting processes
Marina service background or experience is a requirement
Understand how to evaluate and address underperforming financial areas revealed in the monthly P&L
Knowledge of general boat handling and operations
Adaptable to a variety of different tasks
Ability to manage multiple projects at a time despite interruptions
Ability to make independent decisions and determine the appropriate course of action
Strong ability to develop partnerships with internal clients/others
Professional conduct and excellent interpersonal and communication skills with team members, customers, tenants, vendors, and government personnel n Strong work ethic and personal commitment
Ability to work in a team environment to achieve team, department, and company goals
Ability to faith be a self-starter and work independently
Must have strong organizational skills and the ability to prioritize work
Adaptable to a fast-paced environment
Good presentation, facilitation, and computer skills
Proficient in Microsoft Office products including Outlook email, Word, and Excel
Must be willing to work weekends if needed
Physical Requirements:
Lift up to 50 lbs
Carry up to 50 lbs
Work around water
Work inelligent spaces
Stand, walk, sit, push, pull, bend, kneel, squat, twist, reach, i>
Company Summary: TopSide Marinas was co-founded in 2020 as a family‑owned company that acquires, owns, and operates high-quality marinas across the country. Our mission is to foster a high-quality environment where our members and guests can create lifelong memories, relax, enjoy life, and be healthy. Each of our marinas provides exceptional service, hospitality, and enthusiasm to serve your needs on and off the water. We want our members and guests to feel right at home. სამშව්நபரியும் வரியற்கானiri מכרהρί απεκాశ්ඩ мেশ Շ’aquesticuy璏. (Note: The company summary paragraph was maintained as originally presented.)
#J-18808-Ljbffr