Okta
Join to apply for the
Staff ServiceNow Developer
role at
Okta .
Okta is the world’s identity company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
The Staff ServiceNow Developer Opportunity We are looking for a
Staff ServiceNow Developer
to join our ServiceNow Platform Team. In this role, you will serve as the technical cornerstone of our engineering efforts, driving the execution of high‑quality, scalable solutions across our enterprise‑wide ServiceNow platform. You will apply your deep technical expertise across multiple modules—including ITSM, SAM, HAM, ITOM, GRC, HRSD, CSM, and WSD—to bridge the gap between architectural vision and production‑ready code.
As a Staff Developer, you are more than just a coder; you are a technical leader who defines engineering standards, mentors other developers, and ensures our platform remains robust, performant, and maintainable.
What You’ll Be Doing
Lead the development and technical execution of complex ServiceNow solutions, ensuring they not only meet architectural goals but adhere to the highest standards of engineering excellence.
Establish and enforce platform engineering standards, including coding best practices, peer review processes, and governance protocols to mitigate technical debt.
Drive platform innovation by building reusable frameworks, common components, and developer utilities that accelerate the delivery of the entire development team.
Serve as the "tier‑three" technical expert for the platform, tackling the most difficult integration challenges, performance bottlenecks, and system bugs.
Architect integrations between ServiceNow and other enterprise systems using various integration methods (e.g., REST, SOAP, JDBC, MID Server).
Actively mentor other developers through code reviews, pair programming, and technical workshops to elevate the collective skill set of the team.
Facilitate cross‑functional collaboration by partnering with technical teams and business stakeholders to translate high‑level designs into practical and scalable technical specifications.
Protect platform health by advocating for out‑of‑the‑box (OOB) functionality where possible, while engineering elegant, low‑impact customizations when necessary.
What You’ll Bring To The Role
Must have 5+ years of hands‑on experience in ServiceNow development, with a proven track record of delivering enterprise‑grade solutions.
Multiple ServiceNow certifications (e.g., CSA, CAD, and CIS in modules like SAM, HRSD, or ITOM). Certified Application Developer (CAD) is highly preferred for this role.
Expert‑level knowledge of JavaScript, GlideRecord, REST/SOAP integrations, ServiceNow‑specific APIs, Flow Designer, IntegrationHub, Service Portal (AngularJS/Widget development), and the Workspace/UI Builder framework.
Expertise in CMDB health, data modeling, and database optimization. You should understand how to write "performant" code that scales to millions of records.
Strong understanding of modern software design patterns and engineering principles, including SOLID, DRY, and asynchronous programming.
Skilled at analyzing complex business processes and identifying technical "shortcuts" or automations that drive immediate business value.
Exceptional ability to communicate technical trade‑offs to non‑technical stakeholders and provide clear, constructive feedback to an engineering team.
Additional Requirements
This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g., a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee) upon hire.
Annual base salary range for candidates located in California (excluding the San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between
$132,000—$198,000 USD . Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
Benefits
Amazing benefits
Making social impact
Developing talent and fostering connection + community at Okta
Some roles may require travel to an Okta office location for in‑person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
#J-18808-Ljbffr
Staff ServiceNow Developer
role at
Okta .
Okta is the world’s identity company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
The Staff ServiceNow Developer Opportunity We are looking for a
Staff ServiceNow Developer
to join our ServiceNow Platform Team. In this role, you will serve as the technical cornerstone of our engineering efforts, driving the execution of high‑quality, scalable solutions across our enterprise‑wide ServiceNow platform. You will apply your deep technical expertise across multiple modules—including ITSM, SAM, HAM, ITOM, GRC, HRSD, CSM, and WSD—to bridge the gap between architectural vision and production‑ready code.
As a Staff Developer, you are more than just a coder; you are a technical leader who defines engineering standards, mentors other developers, and ensures our platform remains robust, performant, and maintainable.
What You’ll Be Doing
Lead the development and technical execution of complex ServiceNow solutions, ensuring they not only meet architectural goals but adhere to the highest standards of engineering excellence.
Establish and enforce platform engineering standards, including coding best practices, peer review processes, and governance protocols to mitigate technical debt.
Drive platform innovation by building reusable frameworks, common components, and developer utilities that accelerate the delivery of the entire development team.
Serve as the "tier‑three" technical expert for the platform, tackling the most difficult integration challenges, performance bottlenecks, and system bugs.
Architect integrations between ServiceNow and other enterprise systems using various integration methods (e.g., REST, SOAP, JDBC, MID Server).
Actively mentor other developers through code reviews, pair programming, and technical workshops to elevate the collective skill set of the team.
Facilitate cross‑functional collaboration by partnering with technical teams and business stakeholders to translate high‑level designs into practical and scalable technical specifications.
Protect platform health by advocating for out‑of‑the‑box (OOB) functionality where possible, while engineering elegant, low‑impact customizations when necessary.
What You’ll Bring To The Role
Must have 5+ years of hands‑on experience in ServiceNow development, with a proven track record of delivering enterprise‑grade solutions.
Multiple ServiceNow certifications (e.g., CSA, CAD, and CIS in modules like SAM, HRSD, or ITOM). Certified Application Developer (CAD) is highly preferred for this role.
Expert‑level knowledge of JavaScript, GlideRecord, REST/SOAP integrations, ServiceNow‑specific APIs, Flow Designer, IntegrationHub, Service Portal (AngularJS/Widget development), and the Workspace/UI Builder framework.
Expertise in CMDB health, data modeling, and database optimization. You should understand how to write "performant" code that scales to millions of records.
Strong understanding of modern software design patterns and engineering principles, including SOLID, DRY, and asynchronous programming.
Skilled at analyzing complex business processes and identifying technical "shortcuts" or automations that drive immediate business value.
Exceptional ability to communicate technical trade‑offs to non‑technical stakeholders and provide clear, constructive feedback to an engineering team.
Additional Requirements
This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g., a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee) upon hire.
Annual base salary range for candidates located in California (excluding the San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between
$132,000—$198,000 USD . Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
Benefits
Amazing benefits
Making social impact
Developing talent and fostering connection + community at Okta
Some roles may require travel to an Okta office location for in‑person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
#J-18808-Ljbffr