GSK
Vaccine Account Manager - Boise, ID/Spokane, WA/Tri-Cities, WA
GSK, Spokane, Washington, United States, 99254
Vaccine Account Manager – Boise, ID / Spokane, WA / Tri‑Cities, WA
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Overview For more than 140 years, GSK has pioneered novel research methods and technologies to help protect people from infectious diseases. Our vaccines portfolio of more than 20 marketed vaccines is the broadest in the industry, helping to protect people throughout their lives. Vaccine‑preventable diseases are a significant burden on society and healthcare systems; approximately $1 trillion in productivity is lost each year due to preventable conditions. Our portfolio will reach over 1 billion people globally this decade.
Position Summary The Vaccine Account Manager (VAM) owns the B2B customer relationship in large and complex healthcare delivery networks (e.g., Health systems, State CDC Awardees, major health departments, and Federally Qualified Health Systems). The VAM serves as the primary liaison with our largest customers, engaging C/D‑level clinical and non‑clinical stakeholders to understand needs and deliver a customized value proposition. This strategic professional builds relationships, navigates formularies, and ensures optimal patient access to vaccines.
Responsibilities Strategic Account Development and Management
Build partnerships with large‑organized customers, including health systems, public awardees, and FQHCs, and key decision‑makers such as Chief Medical Officers, Pharmacy Directors, Infectious Disease Specialists, and P&T Committee members.
Identify the customer’s objectives and how vaccination efforts can support them.
Develop robust customer‑specific business plans leading to Good Selling Outcomes (GSO) (e.g., stakeholder mapping, budget cycles, formulary timelines, and business reviews).
Navigate complex organizational structures to influence vaccine access, formulary status, stocking, and pull‑through.
Work closely with public‑sector decision‑makers to advance immun initiatives and address local policy shifts. Represent needs to field and HQ leadership for timely support.
Strategically manage key accounts through comprehensive business reviews, contract performance discussions, educational programs, and attendance at key customer meetings and medical conferences.
Sales Excellence & Revenue Generation
Achieve or exceed customer‑specific targets including volume, IZ rates, market share, and annual sales targets for the vaccine portfolio.
Define and achieve customer‑specific objectives and GSOs with KPIs for success.
Support the contracting process in partnership with contracting specialists.
Execute consultative selling processes to position vaccines as a leading intervention.
Cross‑Functional Collaboration
Act as the “quarterback” for VBU needs and objectives, guiding local sales teams operating within the customer network.
Support vaccination programs across channels, including referrals to retail pharmacy settings and utilization of digital platforms.
Partner with internal teams (Contracting Specialists, OPAS/HSDs, Medical Affairs, and Marketing) to offer relevant resources and present the clinical, economic, and operational value of vaccines.
Collaborate with Market Access to address coverage, reimbursement, and contracting challenges.
Clinical & Scientific Expertise
Develop expertise in vaccines, disease states, immunization guidelines, and the competitive landscape.
Provide evidence‑based clinical education to healthcare professionals on vaccine efficacy, safety profiles, and administration protocols.
Stay current with CDC guidelines, medical society recommendations, and health quality metrics.
Market Intelligence & Analysis
Analyze key account performance, market trends, competitive activities, and formulary landscape to identify growth opportunities.
Provide market feedback to internal stakeholders on positioning and pricing.
Administrative & Compliance
Maintain detailed customer interaction records in CRM systems.
Complete required training programs, certifications, and compliance modules.
Ensure all promotional activities comply with pharmaceutical regulations and company policies.
Success Metrics & Performance Indicators
Annual sales target achievement at the customer and territory level.
Stakeholder mapping completion and decision‑maker access in assigned accounts.
Other metrics defined by the organization (e.g., IZ rates, market shares, contract performance).
Field and account coverage metrics as defined.
Basic Qualifications
Bachelor’s degree.
Previous vaccine sales experience.
At least 5 years combined experience in pharmaceutical sales, marketing, payer, and/or business development.
Valid driver’s license.
Travel up to 40%.
Preferred Qualifications
Master’s degree in business, public health, hospital administration, or related field.
Deep knowledge of contracting in the healthcare industry.
Expertise in the GSK vaccines marketplace and competitive portfolios.
Deep knowledge of the health systems business model, organizational structure, and decision‑making processes.
Experience calling on C/D level within large, complex healthcare delivery networks.
Experience with lateral leadership in a highly matrixed organization.
Key Skills and Competencies
Advanced business acumen and analytical skills.
Strong communication, presentation, and influencing skills.
Ability to translate strategy to local business and strategic account plans.
Impact and influence with other sales leaders to mobilize action plans.
Location Field‑based. Travel will be determined by customer location relative to the candidate’s residence.
#GSKCommercial
Compensation and Benefits The US annual base salary ranges from $160,500 to $267,500. The range includes location, experience, expertise, and market rate. An annual bonus and share‑based long‑term incentive program may be available. Benefits include health care, retirement, paid holidays, vacation, caregiver/parental leave, and medical leave.
Why GSK? GSK is a global biopharma company with a purpose to unite science, technology, and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade. Our culture values ambition for patients, accountability for impact, and doing the right thing.
Contact HR.AmericasCS@gsk.com for adjustments to the recruitment process. For additional FAQs, please click the link on our site.
GSK is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or any basis prohibited under federal, state, or local law.
Important Notice to Employment Businesses/Agencies GSK does not accept referrals from employment businesses and agencies without prior written authorization. In the absence of such authorization, any actions undertaken by the employment business or agency shall be deemed to have been performed without GSK’s consent. GSK shall not be liable for any fees arising from unapproved referrals.
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Overview For more than 140 years, GSK has pioneered novel research methods and technologies to help protect people from infectious diseases. Our vaccines portfolio of more than 20 marketed vaccines is the broadest in the industry, helping to protect people throughout their lives. Vaccine‑preventable diseases are a significant burden on society and healthcare systems; approximately $1 trillion in productivity is lost each year due to preventable conditions. Our portfolio will reach over 1 billion people globally this decade.
Position Summary The Vaccine Account Manager (VAM) owns the B2B customer relationship in large and complex healthcare delivery networks (e.g., Health systems, State CDC Awardees, major health departments, and Federally Qualified Health Systems). The VAM serves as the primary liaison with our largest customers, engaging C/D‑level clinical and non‑clinical stakeholders to understand needs and deliver a customized value proposition. This strategic professional builds relationships, navigates formularies, and ensures optimal patient access to vaccines.
Responsibilities Strategic Account Development and Management
Build partnerships with large‑organized customers, including health systems, public awardees, and FQHCs, and key decision‑makers such as Chief Medical Officers, Pharmacy Directors, Infectious Disease Specialists, and P&T Committee members.
Identify the customer’s objectives and how vaccination efforts can support them.
Develop robust customer‑specific business plans leading to Good Selling Outcomes (GSO) (e.g., stakeholder mapping, budget cycles, formulary timelines, and business reviews).
Navigate complex organizational structures to influence vaccine access, formulary status, stocking, and pull‑through.
Work closely with public‑sector decision‑makers to advance immun initiatives and address local policy shifts. Represent needs to field and HQ leadership for timely support.
Strategically manage key accounts through comprehensive business reviews, contract performance discussions, educational programs, and attendance at key customer meetings and medical conferences.
Sales Excellence & Revenue Generation
Achieve or exceed customer‑specific targets including volume, IZ rates, market share, and annual sales targets for the vaccine portfolio.
Define and achieve customer‑specific objectives and GSOs with KPIs for success.
Support the contracting process in partnership with contracting specialists.
Execute consultative selling processes to position vaccines as a leading intervention.
Cross‑Functional Collaboration
Act as the “quarterback” for VBU needs and objectives, guiding local sales teams operating within the customer network.
Support vaccination programs across channels, including referrals to retail pharmacy settings and utilization of digital platforms.
Partner with internal teams (Contracting Specialists, OPAS/HSDs, Medical Affairs, and Marketing) to offer relevant resources and present the clinical, economic, and operational value of vaccines.
Collaborate with Market Access to address coverage, reimbursement, and contracting challenges.
Clinical & Scientific Expertise
Develop expertise in vaccines, disease states, immunization guidelines, and the competitive landscape.
Provide evidence‑based clinical education to healthcare professionals on vaccine efficacy, safety profiles, and administration protocols.
Stay current with CDC guidelines, medical society recommendations, and health quality metrics.
Market Intelligence & Analysis
Analyze key account performance, market trends, competitive activities, and formulary landscape to identify growth opportunities.
Provide market feedback to internal stakeholders on positioning and pricing.
Administrative & Compliance
Maintain detailed customer interaction records in CRM systems.
Complete required training programs, certifications, and compliance modules.
Ensure all promotional activities comply with pharmaceutical regulations and company policies.
Success Metrics & Performance Indicators
Annual sales target achievement at the customer and territory level.
Stakeholder mapping completion and decision‑maker access in assigned accounts.
Other metrics defined by the organization (e.g., IZ rates, market shares, contract performance).
Field and account coverage metrics as defined.
Basic Qualifications
Bachelor’s degree.
Previous vaccine sales experience.
At least 5 years combined experience in pharmaceutical sales, marketing, payer, and/or business development.
Valid driver’s license.
Travel up to 40%.
Preferred Qualifications
Master’s degree in business, public health, hospital administration, or related field.
Deep knowledge of contracting in the healthcare industry.
Expertise in the GSK vaccines marketplace and competitive portfolios.
Deep knowledge of the health systems business model, organizational structure, and decision‑making processes.
Experience calling on C/D level within large, complex healthcare delivery networks.
Experience with lateral leadership in a highly matrixed organization.
Key Skills and Competencies
Advanced business acumen and analytical skills.
Strong communication, presentation, and influencing skills.
Ability to translate strategy to local business and strategic account plans.
Impact and influence with other sales leaders to mobilize action plans.
Location Field‑based. Travel will be determined by customer location relative to the candidate’s residence.
#GSKCommercial
Compensation and Benefits The US annual base salary ranges from $160,500 to $267,500. The range includes location, experience, expertise, and market rate. An annual bonus and share‑based long‑term incentive program may be available. Benefits include health care, retirement, paid holidays, vacation, caregiver/parental leave, and medical leave.
Why GSK? GSK is a global biopharma company with a purpose to unite science, technology, and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade. Our culture values ambition for patients, accountability for impact, and doing the right thing.
Contact HR.AmericasCS@gsk.com for adjustments to the recruitment process. For additional FAQs, please click the link on our site.
GSK is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or any basis prohibited under federal, state, or local law.
Important Notice to Employment Businesses/Agencies GSK does not accept referrals from employment businesses and agencies without prior written authorization. In the absence of such authorization, any actions undertaken by the employment business or agency shall be deemed to have been performed without GSK’s consent. GSK shall not be liable for any fees arising from unapproved referrals.
#J-18808-Ljbffr