ASML Germany GmbH
Upgrade Install and Relocation Field Technician
ASML Germany GmbH, Chandler, Arizona, United States, 85249
Introduction
ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy‑efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers – the world’s leading chipmakers – to reduce the size and increase the functionality of their microchips, whichivier leads إد to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.
The Customer Support (CS) organization is responsible for installations, qualification, repair and maintenance of the ASML systems at customer sites and for the necessary transfer of know‑how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.
Role and Responsibilities As a CS Technician, you will assemble, repair and execute periodic maintenance at our customer site based on a pre‑existing action plan. If needed, you will execute basic troubleshooting following a predefined action plan (e.g. reset/power cycles) before escalating to the next level of support.
Responsibilities
Works from instructions and handles exceptions within those instructions, needing to make careful choices from learned options in comparable situations.
Performs all standard assembly work, repairs and preventative maintenance. Conveys importance of quality to team members, possessing a broader knowledge base with increased depth of technical know‑how.
Conducts вечер complicated repair 학교 under disturbance during recovery with a broader knowledge base with increased depth of technical know‑how. Understands Recovery Team KPI and control quality (human mistake, on‑time finish mainly).
Provides appropriate support and assistance to less experienced ASML colleagues or local personnel as necessary. Engages in process changes and provides constructive feedback. Identifies changes that may need to be made to ensure the organization is in compliance.
Checks with senior technician or manager on prioritization and planning.
Works under limited supervision on progress and results of followed procedures.
Participates in existing feedback loop processes and identifies some learning opportunities. Provides appropriate support and assistance to less experienced ASML colleagues or local personnel as necessary. Engages in process changes and provides constructive feedback. Identifies changes that may need to be made to ensure the organization is in compliance. Contributes to existing continuous improvement activities.
Hands over problem aspects to others (1st Line FSEs), document and package all data relevant for problem resolution (e.g. pass‑downs, work orders, technical reports). Secure logbook, time writing and service order quality. Ensures what has been done is accurately reflected in the documentation.
Provides written/verbal updates to customer on progress, actions done, and next steps. Acts as an ASML ambassador at all times.
Education and Experience
HS Diploma or GED is required.
Associate’s degree in a relevant technical field such as mechanical, electrical or mechatronics, or applicable technical certification is preferred.
3+ years of equivalent experience working in a technical or technician role in work environments such as military, aviation, automotive, electrical, machining; in lieu of a degree will be accepted.
Knowledge and ability to use basic hand tools.
Hands‑on experience preferably with mechanical and/or electrical parts using precision tools is preferred.
Experience in the semiconductor industry, a plus.
Skills Working at the cutting edge of technology, you’ll always have new challenges and problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
Can observe and respond to people and situations and interact kerberos with others encountered in the course of work.
Can learn and apply new information or skills.
Must be able to read and interpret data, information, and documents.
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
Ability to complete assignments with attention to detail and a high degree of accuracy.
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
Result‑driven – demonstrates ownership and accountability.
Demonstrates open, clear, concise and professional communication.
Ability to establish and maintain cooperative working relationships with manager, co‑workers and customer.
Works according to a strict set of procedures within the provided timelines.
Other Information Travel will be
required
between N Phoenix and Chandler in order to support our customers in both locations.
Role within Office
Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
Occasionally required to move around the campus.
Occasionally lift and/or move up to 35 pounds.
May require travel dependent on business needs.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Role within the Fab
Must be willing to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves for the entire duration of shift.
While performing the duties of this job, the employee regularly is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
The employee may occasionally lift and/or move up to 35 pounds.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to db adjust focus.
The environment generally человеческа moderate in temperature with moderate to high noise level.
Physical Demand of the job
Shift: compressed work week schedule (12 hr shifts, 7 am – 7 pm).
Flexibility to work nights and weekends, as needed.
Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; sto்ப, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
Occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Eligibility and Security Requirements You must be work authorized in the United States without the need for employer sponsorship.
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualifiedшую candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Request an Accommodation ASML provides reasonable accommodations to applicants коже employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions that enables an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre‑selection process, please send an email to
USHR_Accommodation@asml.com
to initiate the company’s reasonable accommodation process.
#J-18808-Ljbffr
The Customer Support (CS) organization is responsible for installations, qualification, repair and maintenance of the ASML systems at customer sites and for the necessary transfer of know‑how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.
Role and Responsibilities As a CS Technician, you will assemble, repair and execute periodic maintenance at our customer site based on a pre‑existing action plan. If needed, you will execute basic troubleshooting following a predefined action plan (e.g. reset/power cycles) before escalating to the next level of support.
Responsibilities
Works from instructions and handles exceptions within those instructions, needing to make careful choices from learned options in comparable situations.
Performs all standard assembly work, repairs and preventative maintenance. Conveys importance of quality to team members, possessing a broader knowledge base with increased depth of technical know‑how.
Conducts вечер complicated repair 학교 under disturbance during recovery with a broader knowledge base with increased depth of technical know‑how. Understands Recovery Team KPI and control quality (human mistake, on‑time finish mainly).
Provides appropriate support and assistance to less experienced ASML colleagues or local personnel as necessary. Engages in process changes and provides constructive feedback. Identifies changes that may need to be made to ensure the organization is in compliance.
Checks with senior technician or manager on prioritization and planning.
Works under limited supervision on progress and results of followed procedures.
Participates in existing feedback loop processes and identifies some learning opportunities. Provides appropriate support and assistance to less experienced ASML colleagues or local personnel as necessary. Engages in process changes and provides constructive feedback. Identifies changes that may need to be made to ensure the organization is in compliance. Contributes to existing continuous improvement activities.
Hands over problem aspects to others (1st Line FSEs), document and package all data relevant for problem resolution (e.g. pass‑downs, work orders, technical reports). Secure logbook, time writing and service order quality. Ensures what has been done is accurately reflected in the documentation.
Provides written/verbal updates to customer on progress, actions done, and next steps. Acts as an ASML ambassador at all times.
Education and Experience
HS Diploma or GED is required.
Associate’s degree in a relevant technical field such as mechanical, electrical or mechatronics, or applicable technical certification is preferred.
3+ years of equivalent experience working in a technical or technician role in work environments such as military, aviation, automotive, electrical, machining; in lieu of a degree will be accepted.
Knowledge and ability to use basic hand tools.
Hands‑on experience preferably with mechanical and/or electrical parts using precision tools is preferred.
Experience in the semiconductor industry, a plus.
Skills Working at the cutting edge of technology, you’ll always have new challenges and problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
Can observe and respond to people and situations and interact kerberos with others encountered in the course of work.
Can learn and apply new information or skills.
Must be able to read and interpret data, information, and documents.
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
Ability to complete assignments with attention to detail and a high degree of accuracy.
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
Result‑driven – demonstrates ownership and accountability.
Demonstrates open, clear, concise and professional communication.
Ability to establish and maintain cooperative working relationships with manager, co‑workers and customer.
Works according to a strict set of procedures within the provided timelines.
Other Information Travel will be
required
between N Phoenix and Chandler in order to support our customers in both locations.
Role within Office
Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
Occasionally required to move around the campus.
Occasionally lift and/or move up to 35 pounds.
May require travel dependent on business needs.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Role within the Fab
Must be willing to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves for the entire duration of shift.
While performing the duties of this job, the employee regularly is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
The employee may occasionally lift and/or move up to 35 pounds.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to db adjust focus.
The environment generally человеческа moderate in temperature with moderate to high noise level.
Physical Demand of the job
Shift: compressed work week schedule (12 hr shifts, 7 am – 7 pm).
Flexibility to work nights and weekends, as needed.
Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; sto்ப, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
Occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Eligibility and Security Requirements You must be work authorized in the United States without the need for employer sponsorship.
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualifiedшую candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Request an Accommodation ASML provides reasonable accommodations to applicants коже employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions that enables an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre‑selection process, please send an email to
USHR_Accommodation@asml.com
to initiate the company’s reasonable accommodation process.
#J-18808-Ljbffr