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Florida Orthopaedic Institute

Patient Access Rep I - REMOTE - (Must Reside in FL)

Florida Orthopaedic Institute, Florida, New York, United States

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Patient Access Rep I - REMOTE - (Must Reside in FL) Join us as a Patient Access Rep I at Florida Orthopaedic Institute.

Responsibilities

Be responsible for scheduling appointments for all FOI patients in an accurate, professional manner.

Register all new patients in the computer system by obtaining patient demographics and insurance information.

Schedule appointments according to patient need and physician protocol.

Handle requests for add‑on appointments immediately according to physician protocols.

Update established patient insurance as needed.

Verify all established patient personal information and insurance information as needed.

Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute.

All other duties as assigned.

About You

High School Diploma

2 years of experience in a medical environment

Excellent customer service and communication skills

Able to multi‑task and handle a high volume of calls

Intermediate data entry skills

Nice‑to‑Have

High volume call center experience

Athena EMR experience

What We Offer

Full‑time opportunities available, with room for career growth and advancement.

Excellent job security and stability, to promote an optimal work life balance.

Be part of this dynamic and growing high‑level Clinic Services Team!

Seniority Level Entry level

Employment Type Full‑time

Job Function Health Care Provider

Industries Hospitals and Health Care

At FOI, our goal is to provide our patients with world‑class orthopedic care. We are committed to encouraging a culture of inclusion reflective of the communities we serve and to providing equal opportunity to all. Florida Orthopaedic Institute conforms to all applicable laws and regulations.

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