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Baylor Scott & White Outpatient Rehabilitation

Patient Service Specialist - Medical Front Office

Baylor Scott & White Outpatient Rehabilitation, Plano, Texas, us, 75086

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Patient Service Specialist - Medical Front Office Baylor Scott & White Institute for Rehabilitation – Plano, TX (W Parker)

Position Type: Full Time – Float

Hours: Vary Monday - Friday 7am - 7pm

Candidate will be required to travel to multiple outpatient clinics.

Areas of coverage: Plano, Frisco, Addison, Carrollton, Richardson, The Colony, Prosper.

Mileage reimbursement.

Compensation based on experience:

Starting salary: $18 - $25 per hour.

This is an entry-level position.

Benefits of Becoming a Patient Service Specialist With Us

Health, Dental, and Vision insurance; Life insurance; Prescription coverage

Paid Time Off (PTO) and Extended Illness Days (EID)

A 401(k) retirement plan with company match

Short and Long Term Disability

Personal and Family Medical Leave

PSS Ladder Program

Eligibility and effective dates vary

Responsibilities

Coordinates patient appointments, working with Center manager to minimize cancellations and support treatment adherence.

Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.

Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.

Collects patient responsibility at each visit.

Scans and maintains medical documents.

Reconciles and posts charges daily and other reporting to ensure clean claim processing.

Responds to all request for information from patients, other departments and physicians.

Maintains office, orders supplies and manages mail.

Willingness to adjust schedule to center needs.

Attends mandatory meetings and in-service education programs.

Travels to non-home location centers or other sites for coverage when necessary.

Qualifications

HS diploma or GED required

Preferred Experience

Customer service experience

Knowledge of insurance verification

Healthcare, medical, or dental office administration

Seniority Level Entry level

Employment Type Full-time

Job Function Health Care Provider

Industries Hospitals and Health Care

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