Deer Oaks - The Behavioral Health Solution
Referral Authorization Coordinator
Deer Oaks - The Behavioral Health Solution, San Antonio, Texas, United States, 78208
Referral Authorization Coordinator
As a member of the revenue cycle team, the Referral Authorization Coordinator will work with various stakeholders to assist with the execution and finalization of referrals and authorizations. Job Responsibilities
Utilizes a high degree of accuracy in obtaining and verifying that registration, demographic and insurance information is correct and up to date. Performs eligibility checks on members as necessary by telephone or electronically. Responsible for processing of all patient referrals for assigned cost centers. Obtains authorizations, follows procedures for proper authorization and processing of all referral services. Supports clinicians and patients in synchronized authorizations and tests taking place in different facilities. Communicates with facilities and clinicians to ensure follow through with referrals. Ensures strict confidentiality of all health records, member information and follows HIPAA guidelines. Completes all administrative functions related to referral activities in an efficient manner. Monitors all referral reports not received and follows up in a timely manner. Maintains amicable interactions with coworkers, referral sources, office staff, and clinicians. Performs clerical work, including faxing, scanning, and copying, ensuring compliance with internal and external standards. Meets daily, monthly, and quarterly metrics and goals set by leadership. Performs other related duties as apparent and/or assigned. Qualifications
2 years’ experience as a Referral Authorization Coordinator, experience with insurance verification & processes. Referral & Authorization experience is a plus. Proficient in Microsoft suite of products, including Outlook, Word, and Excel. Self-starter, able to display the highest level of integrity and respect for confidentiality. Ability to exercise practical judgment and sensitivity to changing needs and situations. High attention to detail and accuracy. Strong sense of urgency and ability to adapt to a changing environment. Excellent written and verbal communication skills; supports all communications with courtesy and professional acumen. Proven ability to work independently at times and within a team. Demonstrated ability to interact collaboratively with other departments and teams. Ability to multi-task, meet deadlines, and succeed in a fast‑paced work environment. Minimum High School Diploma or equivalent; preferred experience performing insurance verification and prior authorizations. Contact: jvercautrin@deeroaks.com Jacques Vercautrin, Deer Oaks Recruiting Manager We look forward to speaking with you!
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As a member of the revenue cycle team, the Referral Authorization Coordinator will work with various stakeholders to assist with the execution and finalization of referrals and authorizations. Job Responsibilities
Utilizes a high degree of accuracy in obtaining and verifying that registration, demographic and insurance information is correct and up to date. Performs eligibility checks on members as necessary by telephone or electronically. Responsible for processing of all patient referrals for assigned cost centers. Obtains authorizations, follows procedures for proper authorization and processing of all referral services. Supports clinicians and patients in synchronized authorizations and tests taking place in different facilities. Communicates with facilities and clinicians to ensure follow through with referrals. Ensures strict confidentiality of all health records, member information and follows HIPAA guidelines. Completes all administrative functions related to referral activities in an efficient manner. Monitors all referral reports not received and follows up in a timely manner. Maintains amicable interactions with coworkers, referral sources, office staff, and clinicians. Performs clerical work, including faxing, scanning, and copying, ensuring compliance with internal and external standards. Meets daily, monthly, and quarterly metrics and goals set by leadership. Performs other related duties as apparent and/or assigned. Qualifications
2 years’ experience as a Referral Authorization Coordinator, experience with insurance verification & processes. Referral & Authorization experience is a plus. Proficient in Microsoft suite of products, including Outlook, Word, and Excel. Self-starter, able to display the highest level of integrity and respect for confidentiality. Ability to exercise practical judgment and sensitivity to changing needs and situations. High attention to detail and accuracy. Strong sense of urgency and ability to adapt to a changing environment. Excellent written and verbal communication skills; supports all communications with courtesy and professional acumen. Proven ability to work independently at times and within a team. Demonstrated ability to interact collaboratively with other departments and teams. Ability to multi-task, meet deadlines, and succeed in a fast‑paced work environment. Minimum High School Diploma or equivalent; preferred experience performing insurance verification and prior authorizations. Contact: jvercautrin@deeroaks.com Jacques Vercautrin, Deer Oaks Recruiting Manager We look forward to speaking with you!
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