Sanford Health
Patient Access Representative | OBGYN | 40hrs/week
Sanford Health, Bismarck, North Dakota, us, 58502
Patient Access Representative | OBGYN | 40hrs/week
Join to apply for the
Patient Access Representative
role at
Sanford Health .
Careers With Purpose
Sanford Health is one of the largest and fastest‑growing not‑for‑profit health systems in the United States. We offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to health and healing across our broad footprint.
Facility:
7th & Rosser Clinic Location:
Bismarck, ND Address:
414 N 7th St, Bismarck, ND 58501, USA Shift:
8 Hours - Day Shifts Job Schedule:
Full time Weekly Hours:
40.00 Starting Rate:
$16.25 - $23.00
Department Details Front facing position with Sanford OBGYN, creating a positive and welcoming environment through professionalism, a positive attitude, and great communication.
Job Summary Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility is to provide extraordinary customer service to patients with every interaction. Being the first point of contact, you will create a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about opportunities to grow your career at Sanford.
REGISTRATION
Greet patients & verify demographics
Creating, scanning, & routing documents or electronic forms
Inform patients about the document and capture signatures on necessary paperwork
Establish and assign financial responsibility and assist with arrangements while adhering to appropriate policies and procedures
Collect co‑payments, pre‑payments, and payments on account balances
May work through the registration work queue to address and resolve registration errors or denied insurance claims
SCHEDULING
Work with nursing team & providers to coordinate & schedule appointments to meet patient needs, coordinate provider schedule
Obtain and coordinate referrals & conduct pre‑authorization
Arrange interpreter services
Check patients in/out
Operate multi‑line phone
May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers
Additional Duties May Include
Preparation & coordination of charts
Organize supporting provider documents
Initiation & collaboration of patient financial assistance
Track patient visits & health information management on patient accounts
Compile, distribute, administer & score assessments
Coordination of Telemed appointments
Reminder calls for appointments
Hospital admission
Office duties, such as make copies or send faxes
Qualifications High school diploma or equivalent preferred. Post‑secondary education helpful. One year of work experience, preferably in a medical office setting, is required. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings.
Benefits Sanford Health offers an attractive benefits package for qualifying full‑time and part‑time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time‑off package to maintain a healthy home‑work balance. For more information about Total Rewards, visit
https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre‑employment background screening as a condition of employment.
Req Number:
R-0244885 Job Function:
Revenue Cycle
#J-18808-Ljbffr
Patient Access Representative
role at
Sanford Health .
Careers With Purpose
Sanford Health is one of the largest and fastest‑growing not‑for‑profit health systems in the United States. We offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to health and healing across our broad footprint.
Facility:
7th & Rosser Clinic Location:
Bismarck, ND Address:
414 N 7th St, Bismarck, ND 58501, USA Shift:
8 Hours - Day Shifts Job Schedule:
Full time Weekly Hours:
40.00 Starting Rate:
$16.25 - $23.00
Department Details Front facing position with Sanford OBGYN, creating a positive and welcoming environment through professionalism, a positive attitude, and great communication.
Job Summary Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility is to provide extraordinary customer service to patients with every interaction. Being the first point of contact, you will create a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about opportunities to grow your career at Sanford.
REGISTRATION
Greet patients & verify demographics
Creating, scanning, & routing documents or electronic forms
Inform patients about the document and capture signatures on necessary paperwork
Establish and assign financial responsibility and assist with arrangements while adhering to appropriate policies and procedures
Collect co‑payments, pre‑payments, and payments on account balances
May work through the registration work queue to address and resolve registration errors or denied insurance claims
SCHEDULING
Work with nursing team & providers to coordinate & schedule appointments to meet patient needs, coordinate provider schedule
Obtain and coordinate referrals & conduct pre‑authorization
Arrange interpreter services
Check patients in/out
Operate multi‑line phone
May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers
Additional Duties May Include
Preparation & coordination of charts
Organize supporting provider documents
Initiation & collaboration of patient financial assistance
Track patient visits & health information management on patient accounts
Compile, distribute, administer & score assessments
Coordination of Telemed appointments
Reminder calls for appointments
Hospital admission
Office duties, such as make copies or send faxes
Qualifications High school diploma or equivalent preferred. Post‑secondary education helpful. One year of work experience, preferably in a medical office setting, is required. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings.
Benefits Sanford Health offers an attractive benefits package for qualifying full‑time and part‑time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time‑off package to maintain a healthy home‑work balance. For more information about Total Rewards, visit
https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre‑employment background screening as a condition of employment.
Req Number:
R-0244885 Job Function:
Revenue Cycle
#J-18808-Ljbffr