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State of Washington

Office Assistant 3

State of Washington, Walla Walla, Washington, United States

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Office Assistant 3

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Position Overview The Washington State Patrol’s Field Operations Bureau is seeking a self‑starter to provide clerical support for District 1, which serves Pierce and Thurston Counties. The role involves high‑volume public contact at the front window or telephone, handling complex clerical projects, and supporting district operations on state and interstate highways.

Responsibilities

Assist the general public at the counter or by telephone with inquiries about rules, regulations, policies, and services.

Receive, track, and maintain office supplies and department equipment.

Collect and process impound hearing requests,ാണ് subpoenas, and hardship requests.

Perform complex word processing tasks, including digital voice‑recorded transcriptions.

Accurately enter Time and Activity Reports for payroll in the TAS II computer system.

Instill and maintain filing systems; run collision and impound reports, ensuring timely completion.

Communicate information to all levels of the organization; maintain confidentiality of sensitive issues.

Screen public and agency inquiries to appropriate personnel; schedule and record training in the eTrain system.

Assist the APA Lieutenants, Sergeants, and Troopers with daily functions.

Coordinate overtime between outside agencies and selected commissioned personnel. Qualifications

High School Diploma or GED equivalent.

At least two years of professional experience in an office, secretarial, or general administrative position. \ begonnen EEO Statement The Washington State Patrol is committed to being an Equal Opportunity Employer and works to foster an environment that encourages authenticity, open communication, and courage. We promote fair and equitable hiring, training, and promotion through innovative recruiting and retention strategies.

Benefits Washington State provides a comprehensive benefits package that includes medical, dental, vision, retirement pension, and paid leave. Detailed benefit information is available upon request or through the Washington Employee Benefits Board website.

Contact Questions or application inquiries may be directed to Kelcie Westley at 360‑704‑2302 or via email at

kelcie.westley@wsp.wa.gov .

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