Sugarloaf Mountain Corporation
Housekeeping Team Leader/Inspector
Sugarloaf Mountain Corporation, Billings Metropolitan Area, Montana, United States
Overview
The Big Sky Resort Housekeeping team is seeking motivated, detail-oriented Team Leaders who bring positivity, strong communication skills, and a sharp eye for quality. In this critical role, you are the final checkpoint in ensuring our guest rooms are pristine and “Guest Ready.” You’ll lead daily operations for your housekeeping team, providing direction and support, all while helping to set the tone for a productive and team-driven work environment.
Responsibilities Picture yourself as a Housekeeping Team Leader at Big Sky Resort and having the opportunity to:
Start each day by guiding your team with a clear plan developed alongside the Executive Housekeeping Manager
Inspect guest rooms for cleanliness, quality, and readiness prior to guest arrivals
Provide constructive, supportive feedback to your team to maintain high standards
Coordinate with the Front Desk and Maintenance to resolve early arrivals, work orders, or last-minute requests
Take ownership of your assigned hotel section and lead your team through the day’s priorities
Support your team by jumping in where needed—stripping and making beds, cleaning bathrooms, restocking carts, or clearing hallways
Step in to help other Team Leaders and assist with high-volume days to ensure success across the department
Lead by example and foster a spirit of collaboration, adaptability, and pride in the work we do
Qualifications
Prior housekeeping or cleaning experience preferred
High attention to detail and a passion for providing exceptional guest experiences
Strong communication skills; comfortable using a two-way radio and speaking to individuals or groups
Hospitality or resort experience is a plus
Able to work a flexible schedule including weekends and holidays
Physically able to walk, stand, bend, reach, and lift up to 50 lbs unassisted; may also involve sitting and typing for extended periods
Benefits All full time seasonal employees can enjoy the following benefits:
FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
Discounted vouchers for skiing at Big Sky Resort for friends and family
Discounted ski/snowboard rentals with a free employee lesson
25%-50% off F&B and Retail at all Boyne outlets
Eligibility for affordable Team Member Housing
Lodging discounts for friends and family
Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
Wellness Day and Eligibility for PTO
Monthly employee events
#J-18808-Ljbffr
Responsibilities Picture yourself as a Housekeeping Team Leader at Big Sky Resort and having the opportunity to:
Start each day by guiding your team with a clear plan developed alongside the Executive Housekeeping Manager
Inspect guest rooms for cleanliness, quality, and readiness prior to guest arrivals
Provide constructive, supportive feedback to your team to maintain high standards
Coordinate with the Front Desk and Maintenance to resolve early arrivals, work orders, or last-minute requests
Take ownership of your assigned hotel section and lead your team through the day’s priorities
Support your team by jumping in where needed—stripping and making beds, cleaning bathrooms, restocking carts, or clearing hallways
Step in to help other Team Leaders and assist with high-volume days to ensure success across the department
Lead by example and foster a spirit of collaboration, adaptability, and pride in the work we do
Qualifications
Prior housekeeping or cleaning experience preferred
High attention to detail and a passion for providing exceptional guest experiences
Strong communication skills; comfortable using a two-way radio and speaking to individuals or groups
Hospitality or resort experience is a plus
Able to work a flexible schedule including weekends and holidays
Physically able to walk, stand, bend, reach, and lift up to 50 lbs unassisted; may also involve sitting and typing for extended periods
Benefits All full time seasonal employees can enjoy the following benefits:
FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
Discounted vouchers for skiing at Big Sky Resort for friends and family
Discounted ski/snowboard rentals with a free employee lesson
25%-50% off F&B and Retail at all Boyne outlets
Eligibility for affordable Team Member Housing
Lodging discounts for friends and family
Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
Wellness Day and Eligibility for PTO
Monthly employee events
#J-18808-Ljbffr