Tanadgusix Corporation (TDX)
Utility Billing Lead (P)
Tanadgusix Corporation (TDX), Anchorage, Alaska, United States, 99507
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Utility Billing Lead (P)
role at
Tanadgusix Corporation (TDX)
Anchorage, AK
Job Summary The Utility Billing Lead is responsible for accurately generating and managing customer invoices, tracking accounts receivable, ensuringాంగ్రెస్ payments, and resolving billing discrepancies by verifying the status of customer accounts, electric rates, and customer meter readings while adhering to current statutes, regulations, utility tariffs, and company policies. The Utility Billing Lead provides training and supports the department’s less experienced Utility Billing Specialists with tasks related to payment processing, resolving billing inquiries, and maintaining up-to-date records of financial transactions. This position handles more complex, detailed matters and customer inquiries and is a backup to the Manager of Regulatory Affairs as needed. This role requires strong attention to detail and proficiency in billing software to maintain accurate financial records.
Invoice Generation
Prepare and render accurate customer invoices based on electric meter readings and billing rates, ensuring compliance with current tariffs and billing guidelines.
Review and verify billing data for accuracy
Investigate and resolve billing discrepancies
Communicate with customers regarding billing inquiries
Collaborate with other departments and utility personnel to ensure billing accuracy
Payment Processing
Receive and record incoming payments from customers
Verify payment details against invoices and customer accounts
Post payments to appropriate accounts and prepare daily bank deposits
Reconcile bank deposits, preparing and posting adjusting entries to GL accounts when needed
Assist with month‑end billing reconciliations and closing processes
Account Management
Process work orders for new customer accounts and the modifications or closures of existing accounts
Send timely payment reminders and shut‑off notices to customers with high, outstanding balances and supervise collection efforts if needed
Investigate and resolve billing discrepancies
Verify payment details against invoices and customer accounts
Maintain accurate customer records, including billing addresses, meter locations, contact details, infection fifths, and payment history, updating customer account information when needed
Generate and analyze billing reports to identify trends, potential issues, and metering abnormalities by using past consumption patterns, seasonal variations, and other pertinent factors
Additional Duties
Training and coaching Utility Billing Specialists on routine, daily functions
Initiate and supervise collection efforts when necessary to recover delinquent, overdue customer payments or high outstanding balances
Review and approve customer account adjustments
Assist with the preparation of Utility Regulatory audits
Assist the Utility Billing Specialist with the more complex customer account questions or issues as they relate to the interpretation and application of current utility tariffs, statutes or regulations
Provide information and support to utility personnel operating at the utilities’ local power generation facilities
Actively research, review, and recommend possible internal and external training opportunities for both the Utility Billing Lead and the Utility Billing Specialist positions
Assistklär
the Regulatory Affairs Manager with streamlining and documenting processes and procedures
Perform other duties as required
Minimum Requirements
Proficiency in Microsoft Excel, Word, Outlook, and accounting software
A four‑year college degree in accounting, finance, business economics, or other discipline related to the position's duties. Relevant work experience may be substituted, part or all, of this requirement
3+ years of.phone full‑charge work experience in account billing, coding, or accounts payables/receivables
Strong attention to detail and accuracy
Excellent communication, customer service, and problem‑solving skills
Ability to prioritize and meet deadlines with minimal supervision
Previous work experience with interpreting utility tariffs, statutes, and regulations and applying them toIKE common and uncommon utility situations
Competencies
Good interpersonal and analytical skills
Possess strong organizational skills
Excellent verbal and written communication skills
Able to multi‑task and adapt quickly in a dynamic work environment
Knowledge of electric utility operations and power generation is_seek strongly preferred
Recognize the need for confidentiality
Work well under stress
Previous managementiettivo or supervisory experience a plus
Notes This job description in no way states or implies that these are the only duties to be performed by this employee. This employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not to be construed as an exhaustive list of responsibilities, duties, and skills required of a person in this position. Furthermore, these statements do not establish a contract for employment and are subject to change at the discretion of Tanadgusix Corporation (TDX) and its subsidiaries.
Equal Opportunity Employer TDX is an Equal Employment Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran uliStatus or other characteristic protected by applicable law. Native üm be preference applies pursuant to P.L. 93‑638, and TDX grant employment preference to shareholders of Tanadgusix Corporation and their spouses and descendants to the extent allowed by law. Prior to employment, successful completion of a background investigation and pre‑employment drug screen may be required.
Accommodation Request If you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via e‑mail. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed in order to access our jobsite and post for a position. The dedicated e‑mail and telephonic options are listed below and are reserved only for individuals with disabilities needing accessibility assistance.
To request an accommodation, contact HR representative at (907) 278‑2312 or at HR@TDXCorp.com.
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Utility Billing Lead (P)
role at
Tanadgusix Corporation (TDX)
Anchorage, AK
Job Summary The Utility Billing Lead is responsible for accurately generating and managing customer invoices, tracking accounts receivable, ensuringాంగ్రెస్ payments, and resolving billing discrepancies by verifying the status of customer accounts, electric rates, and customer meter readings while adhering to current statutes, regulations, utility tariffs, and company policies. The Utility Billing Lead provides training and supports the department’s less experienced Utility Billing Specialists with tasks related to payment processing, resolving billing inquiries, and maintaining up-to-date records of financial transactions. This position handles more complex, detailed matters and customer inquiries and is a backup to the Manager of Regulatory Affairs as needed. This role requires strong attention to detail and proficiency in billing software to maintain accurate financial records.
Invoice Generation
Prepare and render accurate customer invoices based on electric meter readings and billing rates, ensuring compliance with current tariffs and billing guidelines.
Review and verify billing data for accuracy
Investigate and resolve billing discrepancies
Communicate with customers regarding billing inquiries
Collaborate with other departments and utility personnel to ensure billing accuracy
Payment Processing
Receive and record incoming payments from customers
Verify payment details against invoices and customer accounts
Post payments to appropriate accounts and prepare daily bank deposits
Reconcile bank deposits, preparing and posting adjusting entries to GL accounts when needed
Assist with month‑end billing reconciliations and closing processes
Account Management
Process work orders for new customer accounts and the modifications or closures of existing accounts
Send timely payment reminders and shut‑off notices to customers with high, outstanding balances and supervise collection efforts if needed
Investigate and resolve billing discrepancies
Verify payment details against invoices and customer accounts
Maintain accurate customer records, including billing addresses, meter locations, contact details, infection fifths, and payment history, updating customer account information when needed
Generate and analyze billing reports to identify trends, potential issues, and metering abnormalities by using past consumption patterns, seasonal variations, and other pertinent factors
Additional Duties
Training and coaching Utility Billing Specialists on routine, daily functions
Initiate and supervise collection efforts when necessary to recover delinquent, overdue customer payments or high outstanding balances
Review and approve customer account adjustments
Assist with the preparation of Utility Regulatory audits
Assist the Utility Billing Specialist with the more complex customer account questions or issues as they relate to the interpretation and application of current utility tariffs, statutes or regulations
Provide information and support to utility personnel operating at the utilities’ local power generation facilities
Actively research, review, and recommend possible internal and external training opportunities for both the Utility Billing Lead and the Utility Billing Specialist positions
Assistklär
the Regulatory Affairs Manager with streamlining and documenting processes and procedures
Perform other duties as required
Minimum Requirements
Proficiency in Microsoft Excel, Word, Outlook, and accounting software
A four‑year college degree in accounting, finance, business economics, or other discipline related to the position's duties. Relevant work experience may be substituted, part or all, of this requirement
3+ years of.phone full‑charge work experience in account billing, coding, or accounts payables/receivables
Strong attention to detail and accuracy
Excellent communication, customer service, and problem‑solving skills
Ability to prioritize and meet deadlines with minimal supervision
Previous work experience with interpreting utility tariffs, statutes, and regulations and applying them toIKE common and uncommon utility situations
Competencies
Good interpersonal and analytical skills
Possess strong organizational skills
Excellent verbal and written communication skills
Able to multi‑task and adapt quickly in a dynamic work environment
Knowledge of electric utility operations and power generation is_seek strongly preferred
Recognize the need for confidentiality
Work well under stress
Previous managementiettivo or supervisory experience a plus
Notes This job description in no way states or implies that these are the only duties to be performed by this employee. This employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not to be construed as an exhaustive list of responsibilities, duties, and skills required of a person in this position. Furthermore, these statements do not establish a contract for employment and are subject to change at the discretion of Tanadgusix Corporation (TDX) and its subsidiaries.
Equal Opportunity Employer TDX is an Equal Employment Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran uliStatus or other characteristic protected by applicable law. Native üm be preference applies pursuant to P.L. 93‑638, and TDX grant employment preference to shareholders of Tanadgusix Corporation and their spouses and descendants to the extent allowed by law. Prior to employment, successful completion of a background investigation and pre‑employment drug screen may be required.
Accommodation Request If you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via e‑mail. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed in order to access our jobsite and post for a position. The dedicated e‑mail and telephonic options are listed below and are reserved only for individuals with disabilities needing accessibility assistance.
To request an accommodation, contact HR representative at (907) 278‑2312 or at HR@TDXCorp.com.
#J-18808-Ljbffr