Hyatt Hotels Corporation
Assistant Housekeeping Manager
Hyatt Hotels Corporation, Thompson Ridge, New York, United States
Ready to bring your proven cleaning and training skills to our resort, as we seek an Assistant Housekeeping Manager.
The Unbound Collection by Hyatt
Spirit Ridge, CA - BC - Osoyoos
Posted: Jan 12, 2026
Summary Reporting to our Executive Housekeeper & Housekeeping Manager, the duties are as follows:
Assists Executive Housekeeper in directing the activities of the housekeeping department and furnishing exemplary daily cleaning service to guest rooms and all other areas of the hotel.
Manage and coordinate a team of room attendants, supervisors, houseperson’s, public spaces attendants, pool attendants, laundry attendants and night cleaners.
Be a hands on/visible leader to support laundry & housekeeping staff in their duties to ensure all common areas and rooms meet our resort guest standards.
Conduct regular inspections of guest rooms and public spaces ensuring cleanliness standards as well as safety guidelines are met.
Act as a resource for all team members in the hotel when addressing any housekeeping cleanliness issues in the hotel.
Assist in resolving guest complaints and ensuring the guests’ needs are exceeded.
Assist Front Office to oversee any emergency situations that may take place during the shift.
Assist in training, onboarding, performance reviews, scheduling, and labour management and maintaining supply inventory at the direction of the Executive Housekeeper.
Maintain a high level of professionalism, providing exceptional guest service.
Display a positive attitude, maintain enthusiasm, and celebrate success within a lively department environment.
Trains, supervises, motivates and coaches supervisors and attendants, in addition to maintaining daily operations manual and expectations with consistency and fairness
Audit the work of housekeeping staff and provide regular feedback and coaching in performance.
Liaise with maintenance team members on a regular basis to ensure upkeep of the property is maintained as well as housekeeping and laundry equipment.
From time to time, some cleaning of rooms may be required.
Qualifications:
Minimum of 2 year progressive experience in a hotel housekeeping department required.
Post secondary schooling in Hospitality preferred
Proficiency in Microsoft Office programs, as well as Internet systems
Previous experience training new colleagues in a housekeeping department.
Must be a self-starter with demonstrated leadership ability fostering a positive team environment
Professional, well organized, with excellent attention to detail.
Strong Interpersonal skills required.
A polished approach to guest service and colleague interactions
Must be flexible to work as business levels dictate, including evenings and weekends. Ability to stand and walk for long periods of time.
Moderate lifting is required in the role when assisting team members.
Must be eligible to work in Canada.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
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The Unbound Collection by Hyatt
Spirit Ridge, CA - BC - Osoyoos
Posted: Jan 12, 2026
Summary Reporting to our Executive Housekeeper & Housekeeping Manager, the duties are as follows:
Assists Executive Housekeeper in directing the activities of the housekeeping department and furnishing exemplary daily cleaning service to guest rooms and all other areas of the hotel.
Manage and coordinate a team of room attendants, supervisors, houseperson’s, public spaces attendants, pool attendants, laundry attendants and night cleaners.
Be a hands on/visible leader to support laundry & housekeeping staff in their duties to ensure all common areas and rooms meet our resort guest standards.
Conduct regular inspections of guest rooms and public spaces ensuring cleanliness standards as well as safety guidelines are met.
Act as a resource for all team members in the hotel when addressing any housekeeping cleanliness issues in the hotel.
Assist in resolving guest complaints and ensuring the guests’ needs are exceeded.
Assist Front Office to oversee any emergency situations that may take place during the shift.
Assist in training, onboarding, performance reviews, scheduling, and labour management and maintaining supply inventory at the direction of the Executive Housekeeper.
Maintain a high level of professionalism, providing exceptional guest service.
Display a positive attitude, maintain enthusiasm, and celebrate success within a lively department environment.
Trains, supervises, motivates and coaches supervisors and attendants, in addition to maintaining daily operations manual and expectations with consistency and fairness
Audit the work of housekeeping staff and provide regular feedback and coaching in performance.
Liaise with maintenance team members on a regular basis to ensure upkeep of the property is maintained as well as housekeeping and laundry equipment.
From time to time, some cleaning of rooms may be required.
Qualifications:
Minimum of 2 year progressive experience in a hotel housekeeping department required.
Post secondary schooling in Hospitality preferred
Proficiency in Microsoft Office programs, as well as Internet systems
Previous experience training new colleagues in a housekeeping department.
Must be a self-starter with demonstrated leadership ability fostering a positive team environment
Professional, well organized, with excellent attention to detail.
Strong Interpersonal skills required.
A polished approach to guest service and colleague interactions
Must be flexible to work as business levels dictate, including evenings and weekends. Ability to stand and walk for long periods of time.
Moderate lifting is required in the role when assisting team members.
Must be eligible to work in Canada.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
#J-18808-Ljbffr