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Island Hospitality

Ranger

Island Hospitality, New York, New York, us, 10261

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Description

As a

Ranger,

you will assist with all site set-ups for arriving and departing guests. They are responsible for escorting arrivals to their site after normal business hours, communicating all issues and concerns to the RV Resort Manager, and monitoring the pool(s) for unregistered guests. Rangers provide excellent customer service to prospective and current guests in the resort at all times.

This is a seasonal position from May - October.

Job Requirements:

Lead RVs to sites, ensuring to locate them properly within the individual site areas

Assist guests with site set‑up as needed

Check transient sites daily for departures

Remove trash from recently vacated transient sites

Check all sites for issues or problems (i.e. water, sewer, hornets, etc.) and report all maintenance issues and concerns to Resort Manager

Handle guest questions and complaints directly or refer them to the appropriate department

Provide guests with accessibility by patrolling the resort frequently and assisting them when needed

Treat sites for fire ant infestation as requested and as a normal procedure when spotting units on‑site

Inspect tie‑downs for cleanliness, rust, damage, and other problems prior to permitting their sale

Oversee the sales of sewer donuts and electrical adapters, if applicable

Complete site measurements as requested

Deliver special packages and/or one‑day mail to appropriate sites

Assist with coverage of the main gate when needed

Routinely check swimming pool(s) for unregistered guests, if applicable

Tag vehicles for removal by owner at unrented transient sites

Follow safety procedures while performing duties

Job Qualifications:

Basic computer proficiency, including the ability to use email and the internet

Flexibility to work events during non‑business hours

Must have a valid driver’s license

Strong communication and organizational skills

General knowledge of janitorial work, plumbing, electrical, and grounds maintenance

Ability to provide legible written reports

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training: Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire

and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

Healthcare including Medical, Dental, and Vision Insurance

HSA & FSA plans available!

Dependent care FSA

Identity Theft Protection Insurance

Commuter benefits including transit & parking

Pet Insurance

PTO and Payroll Incentives for Annual Wellness Exams

Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services

Paid Sick and Vacation Time

Family Leave

401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

Incentive based bonus program

Free room nights at our properties and employee discounts within your brand

Discounts for friends and family within your brand

Team Member recognition and bonus

Discounted tickets to theme parks, musical, movies, and more through Tickets at Work

Career Growth through our in‑house training program with a path personalized to your desired goals

Referral bonus program to ANY of our locations

Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

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