TalentPop App
French Bilingual Customer Service Specialist
TalentPop App, Saint Louis, Missouri, United States, 63146
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We’re Hiring: Bilingual Customer Service Specialist (French & English) Do you love helping people and speakாற்றboth French and English fluently? Come join our team at
TalentPop App
as a Bilingual Customer Service Specialist! You'll be the friendly, helpful person our customers turn to for support, making a real difference with every call and chat.
Why You'll Love This Role You’ll be the friendly voice and helpful support that ourTik customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact.
What You'll Do
Assist customers: Provide exceptional support via inbound calls, chat, and email
Solve problems: Troubleshoot issues effectively and find quick resolutions
Understand needs: Personalize interactions to build strong customer relationships
Collaborate: Work closely with your team to enhance the customer experience
Improve processes: Offer feedback to refine our service quality
What We're Looking For
1+ year of remote/online experience in customer service or a similar role
Experience with bilingual customer support is an advantage
Excellent written and verbal communication skills
Experiencemetal with Gorgias, Zendesk, Shopify, or similar tools is a plus
Calm and solution-focused under pressure
Familiarity with E-Commerce and CRM systems is a plus
Fluent in French and English
Tech Requirements
Personal PC or laptop with a minimum i5 processor
Stable internet connection with at least 15 Mbps upload and download speeds
Perks and Benefits
Competitive wage with annual increases
Paid Time Off to recharge
Health stipend available
Performance bonuses for your hard work
Permanent work-from-home setup
We can’t wait to welcome you to our TalentPop App team. Apply today and start making an impact!
Additional Information
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: IT Services and IT Consulting
#J-18808-Ljbffr
We’re Hiring: Bilingual Customer Service Specialist (French & English) Do you love helping people and speakாற்றboth French and English fluently? Come join our team at
TalentPop App
as a Bilingual Customer Service Specialist! You'll be the friendly, helpful person our customers turn to for support, making a real difference with every call and chat.
Why You'll Love This Role You’ll be the friendly voice and helpful support that ourTik customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact.
What You'll Do
Assist customers: Provide exceptional support via inbound calls, chat, and email
Solve problems: Troubleshoot issues effectively and find quick resolutions
Understand needs: Personalize interactions to build strong customer relationships
Collaborate: Work closely with your team to enhance the customer experience
Improve processes: Offer feedback to refine our service quality
What We're Looking For
1+ year of remote/online experience in customer service or a similar role
Experience with bilingual customer support is an advantage
Excellent written and verbal communication skills
Experiencemetal with Gorgias, Zendesk, Shopify, or similar tools is a plus
Calm and solution-focused under pressure
Familiarity with E-Commerce and CRM systems is a plus
Fluent in French and English
Tech Requirements
Personal PC or laptop with a minimum i5 processor
Stable internet connection with at least 15 Mbps upload and download speeds
Perks and Benefits
Competitive wage with annual increases
Paid Time Off to recharge
Health stipend available
Performance bonuses for your hard work
Permanent work-from-home setup
We can’t wait to welcome you to our TalentPop App team. Apply today and start making an impact!
Additional Information
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: IT Services and IT Consulting
#J-18808-Ljbffr