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Distribution International

Inside Sales

Distribution International, Rosedale, Maryland, United States, 21237

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Inside Sales

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Distribution International Job Description

Our Inside Sales Representatives work cooperatively with outside sales and other members of the sales organization to grow existing customers, create new customers, and meet and/or exceed monthly sales quotas. This role plays a huge part in the success of our company, and it gives individuals an opportunity to grow as a sales professional while providing our customers an exemplary level of service. Responsibilities

Generate new and repeat sales by providing product and technical information in a timely manner. Determine customer requirements and expectations in order to recommend specific products and solutions. Proactively recommend alternate products based on cost, availability, or specifications to increase customer satisfaction and improve transaction profitability. Present price, credit, and terms in accordance with standard procedures and customers’ profitability profiles. Accurately process customer transactions such as orders, quotes, or returns over the phone. Provide accurate information regarding availability of in-stock items. Obtain accurate information from vendors relating to shipment dates and expected date of delivery. Increase sales and average order size by means of cross-selling, up-selling, add-on sales, and offering promotional sale items. Educate customers on features and benefits of products in order to improve product related sales and customer satisfaction. Monitor scheduled shipment dates to ensure timely delivery and expedite when necessary. Contact customers following sales to ensure ongoing customer satisfaction. Fill customer requests for catalogs, information, or samples. Remain current on consumer preferences, changes in local codes, and product developments by attending sales meetings, vendor trainings, and trade shows. Setup and maintain customer files within company CRM. Identify trends in customer satisfaction or dissatisfaction to ensure higher levels of service in future transaction. Communicate to the purchasing department unexpected increases or decreases in demand for products. Assist in scheduled physical inventory counts. Prepare and submit weekly call reports and monthly sales. Any other duty, task, or responsibilities as assigned. Qualifications

Minimum of 18 years of age. If operating a vehicle for company purposes, a valid driver’s license is required. A minimum of one-year business to business sales experience. Strong presentation, communication, organization, multitasking, and time management skills. Solid problem solving and consultative skills required. Ability to work in a fast‑paced team sales environment with minimum supervision. Experience with MS Office Suite. Education

Associate’s Degree preferred. Travel Requirements

Type of Travel Required: Local Amount of Travel Required:

Physical Requirements

Work is performed in a typical office environment and may require standing, bending, stooping, pushing, pulling, and lifting boxes or packages under 20 lbs., and remaining in a stationary position for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system. Benefits

Competitive Compensation Medical, Dental and Vision Strive Wellness Program 401(k) Matching Paid Holiday and Paid Time Off (PTO) for all positions AssuredExcellence®: minimal to no cost medical care and prescription drugs Flexible Spending Accounts (FSA): Healthcare and Dependent care Health Spending Account (HSA): with employer contribution Life & Disability Insurance Employee Assistance Program (EAP): in‑person counseling, assistance and resources for family matters, legal and financial issues, etc. Employee Referral Bonus Paid Military Leave Tuition Reimbursement of Service Award. Compensation Range

$13.00 - $30.00 The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.

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