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Genesys

Senior Account Executive, Enterprise

Genesys, Frankfort, Kentucky, United States

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Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, organizations can accelerate growth by delivering empatheticләрниң personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency, and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. While we offer benefits and perks similar to larger tech companies, our employees enjoy the independence to make a larger impact on the company and take ownership of their work. Join the team andFacilities to create the future of customer experience together.

Role Overview

What experience do you need to have?

7+ years’ experience of direct, outside sales, quota‑carrying role selling enterprise software solutions (multi‑million dollar transactions, 6‑24 month sales cycles) within the enterprise space (F500).

Experience selling Cloud, SaaS and AI‑based solutions in the following areas: Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc.

Proven track record developing strategic relationships within the enterprise account space, building executive relationships (کام level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long‑term account plans.

Ability to effectively communicate our company’s strategic vision and unique capabilities to customers, connecting them to the customers’ business, and sharing a compelling plan on how we can help solve the customer's business challenges.

Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development. Ability to be an advocate for existing customers while driving upsell and cross‑sell opportunities.

Be a "High Energy", results‑functional achiever and a team player willing to work in a demanding and dynamic environment. Experience with team selling and leading a diverse set of talented individuals towards a common goal within an account.

Proven experience understanding customer needs and being able to articulate complex technology solutions.

Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment.

Familiarity with the MEDDPICC selling methodology.

BS or BA degree or equivalent work‑related experience.

Ability to travel up to 30%.

Key Responsibilities

Deep Understanding of the customer business environment.

Presents product information to prospects, customers, and partners.

Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence.

Generates short‑term results independently.

Collaboratively strategizes for solving deal‑level challenges.

Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors.

Accurately forecasts quarterly revenue and delivers on that revenue.

Compensation This role has a market‑competitive salary with an anticipated base compensation range of $103,100.00 – $191,500.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. The role might also be eligible for a commission or performance‑based bonus opportunity.

Benefits

Medical, Dental, and Vision Insurance.

Telehealth coverage.

Flexible work schedules and work‑from‑home opportunities.

Development and career growth opportunities.

Open Time Off in addition to 10 paid holidays.

401(k) matching program.

Adoption Assistance.

Fertility treatments.

Click here to view a summary overview of our benefits.

If a Genesys employee referred you, please use the link they sent you to apply.

Genesys is an equal‑opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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