Novaspect Inc.
Description
Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for an Account Coordinator to join our team in Schaumburg, IL. The successful candidate will perform various order management functions including day-to-day customer support, order entry, purchase order management, and expediting.
Account Coordinator Essential Duties and Responsibilities: Customer Service:
Customer facing/day to day phone support
Develop strong working relationships
Knowledge of appropriate business practices and procedures
Participate in customer meetings as required
Provide day-to-day phone support to customers, addressing inquiries and resolving issues promptly and professionally
Order Entry & Management:
Manage aspects of customer orders including order entry, purchasing, invoicing
Reconcile customer purchase orders across various business areas, ensuring accuracy in detail such as payment terms, shipping information, and payment details
Procure necessary parts through purchase order entry, vendor correspondence, pricing, and overseeing timely delivery
Navigate efficiently between multiple software programs
Expediting of parts and/or products
Evaluate quotes and customer requirements to compile and present an effective Job Packet
Oversee inventory and manage all shipping and receiving operations
Perform other duties as required
Requirements Account Coordinator Education and Experience:
High School Diploma Required. Bachelor’s Degree preferred
High computer application literacy including and ability to learn internal business systems
Understand order processing systems
Quickly embrace, learn, and apply new technology and/or procedures
Strict attention to detail
Excellent interpersonal, verbal communication skills and proven ability to maintain high customer service
Ability to read/understand product instruction manuals
Account Coordinator Physical Requirements:
Ability to work extended hours on a computer
Account Coordinator Pay:
Hourly Rate: $25 -$28
Overtime time eligible
Account Coordinator Benefits:
Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Personal, Sick, & Safety Time (PSST)
401K with 6% company match
Employee Stock Ownership Plan (ESOP)
Excellent health & wellness benefits
Student debt & tuition reimbursement
Account Coordinator Schedule:
Monday - Friday, 7:30/8am - 4:30/5pm
Account Coordinator Location: Schaumburg, IL
Who We Are: Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer’s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent and ensure we are delivering local services with proven technologies.
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Account Coordinator Essential Duties and Responsibilities: Customer Service:
Customer facing/day to day phone support
Develop strong working relationships
Knowledge of appropriate business practices and procedures
Participate in customer meetings as required
Provide day-to-day phone support to customers, addressing inquiries and resolving issues promptly and professionally
Order Entry & Management:
Manage aspects of customer orders including order entry, purchasing, invoicing
Reconcile customer purchase orders across various business areas, ensuring accuracy in detail such as payment terms, shipping information, and payment details
Procure necessary parts through purchase order entry, vendor correspondence, pricing, and overseeing timely delivery
Navigate efficiently between multiple software programs
Expediting of parts and/or products
Evaluate quotes and customer requirements to compile and present an effective Job Packet
Oversee inventory and manage all shipping and receiving operations
Perform other duties as required
Requirements Account Coordinator Education and Experience:
High School Diploma Required. Bachelor’s Degree preferred
High computer application literacy including and ability to learn internal business systems
Understand order processing systems
Quickly embrace, learn, and apply new technology and/or procedures
Strict attention to detail
Excellent interpersonal, verbal communication skills and proven ability to maintain high customer service
Ability to read/understand product instruction manuals
Account Coordinator Physical Requirements:
Ability to work extended hours on a computer
Account Coordinator Pay:
Hourly Rate: $25 -$28
Overtime time eligible
Account Coordinator Benefits:
Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Personal, Sick, & Safety Time (PSST)
401K with 6% company match
Employee Stock Ownership Plan (ESOP)
Excellent health & wellness benefits
Student debt & tuition reimbursement
Account Coordinator Schedule:
Monday - Friday, 7:30/8am - 4:30/5pm
Account Coordinator Location: Schaumburg, IL
Who We Are: Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer’s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent and ensure we are delivering local services with proven technologies.
#J-18808-Ljbffr