Equity Trust Company
Job Details
Job Location:
Westlake, OH 44145
Position Type:
Full Time
Job Category:
Information Technology
JOB OVERVIEW
The Salesforce Administrator continually improves and enhances the Salesforce platform for internal and external clients by designing scalable solutions using best practices and technologies.
RESPONSIBILITIES & DUTIES
Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
Management of roles, profiles, permissions, public groups, OWD, and sharing rules
Data management to improve Salesforce data quality, implementing rules and automation as needed
Sandbox environment management
DevOps/release management experience
Know when something should/could be done declaratively vs. pushing to development team or a third party app
Integrate with Development Team to handle the administrative side of custom code deployments
Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
Test changes and new features from internal developers and other administrators as well as external partners
Research and know best practices for Salesforce and stay abreast of new features
Working with integrated applications including (but not limited to): DocuSign, Formstack Documents, DevOps tools, Marketing Cloud
Configure and manage Financial Service Cloud
Manage Marketing Cloud
Configure MuleSoft Composer
Work closely with other Salesforce Administrators to avoid conflicts and breaking changes
Technical documentation
Enthusiastically teach best practices
Performs other duties as assigned
QUALIFICATIONS
Salesforce Certifications, Trailhead Mountaineer or higher, or demonstrated expertise configuring complex solutions within Salesforce
Minimum 2 years of experience with hands-on business Salesforce administration
Agile Scrum experience preferred
PROFESSIONAL CERTIFICATIONS
None required
TECHNICAL SKILLS
To be successful in this role, you should have experience with and an understanding of the following:
Salesforce Certifications (Administrator, Advanced Administer, Platform App Builder), Trailhead Mountaineer or higher, or demonstrated expertise configuring complex solutions within Salesforce
CULTURAL COMPETENCIES
In addition to our core company competencies of Cultivates Innovation, Nimble Learning, Action Oriented, Collaborates, and Being Resilient, a successful candidate in this role should exhibit the following behavioral competencies:
Tech Savvy
Communicates Effectively
Resourcefulness
Being Resilient
PHYSICAL DEMANDS/WORK ENVIRONMENT
This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the associate is regularly required to speak and hear. The associate is frequently required to sit for extended periods of time, as well as stand, walk, use hands and fingers, and reach with hands and arms. This job requires the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
DISCLAIMER/ASSOCIATE ACKNOWLEDGEMENT
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Equity Trust Company is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
#J-18808-Ljbffr
Westlake, OH 44145
Position Type:
Full Time
Job Category:
Information Technology
JOB OVERVIEW
The Salesforce Administrator continually improves and enhances the Salesforce platform for internal and external clients by designing scalable solutions using best practices and technologies.
RESPONSIBILITIES & DUTIES
Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
Management of roles, profiles, permissions, public groups, OWD, and sharing rules
Data management to improve Salesforce data quality, implementing rules and automation as needed
Sandbox environment management
DevOps/release management experience
Know when something should/could be done declaratively vs. pushing to development team or a third party app
Integrate with Development Team to handle the administrative side of custom code deployments
Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
Test changes and new features from internal developers and other administrators as well as external partners
Research and know best practices for Salesforce and stay abreast of new features
Working with integrated applications including (but not limited to): DocuSign, Formstack Documents, DevOps tools, Marketing Cloud
Configure and manage Financial Service Cloud
Manage Marketing Cloud
Configure MuleSoft Composer
Work closely with other Salesforce Administrators to avoid conflicts and breaking changes
Technical documentation
Enthusiastically teach best practices
Performs other duties as assigned
QUALIFICATIONS
Salesforce Certifications, Trailhead Mountaineer or higher, or demonstrated expertise configuring complex solutions within Salesforce
Minimum 2 years of experience with hands-on business Salesforce administration
Agile Scrum experience preferred
PROFESSIONAL CERTIFICATIONS
None required
TECHNICAL SKILLS
To be successful in this role, you should have experience with and an understanding of the following:
Salesforce Certifications (Administrator, Advanced Administer, Platform App Builder), Trailhead Mountaineer or higher, or demonstrated expertise configuring complex solutions within Salesforce
CULTURAL COMPETENCIES
In addition to our core company competencies of Cultivates Innovation, Nimble Learning, Action Oriented, Collaborates, and Being Resilient, a successful candidate in this role should exhibit the following behavioral competencies:
Tech Savvy
Communicates Effectively
Resourcefulness
Being Resilient
PHYSICAL DEMANDS/WORK ENVIRONMENT
This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the associate is regularly required to speak and hear. The associate is frequently required to sit for extended periods of time, as well as stand, walk, use hands and fingers, and reach with hands and arms. This job requires the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
DISCLAIMER/ASSOCIATE ACKNOWLEDGEMENT
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Equity Trust Company is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
#J-18808-Ljbffr