Legends Bay Casino
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Direct message the job poster from Legends Bay Casino
Company Description Legends Bay Casino delivers an unmatched gaming, dining, and entertainment experience to Northern Nevada, featuring the latest slot machines, video poker, table games, and a state-of-the-art sportsbook. Integrated into The Outlets at Legends shopping center and situated near the scenic Sparks Marina, it offers a dynamic combination of gaming, retail, and dining attractions. Visitors can enjoy original dining and bar concepts, making Legends Bay Casino a vibrant destination for both locals and tourists alike.
Role Description This is a full-time, on-site position located in Reno, NV, for the role of Guest Service Representative. The Guest Service Representative will be responsible for providing exceptional customer service, greeting and assisting guests with their inquiries, and handling transactions. They will ensure guest satisfaction by resolving issues and maintaining a welcoming, professional presence throughout the casino, dining, and entertainment spaces. The role also involves supporting promotions, assisting with events, and addressing guest needs to create a memorable experience.
Qualifications
Strong interpersonal, communication, and customer service skills to engage with guests professionally.
Proficiency in handling transactions, cash handling, and utilizing point-of-sale systems.
Ability to manage multiple tasks efficiently, problem-solve, and ensure guest satisfaction.
Familiarity with hospitality industry practices; previous experience in a casino, retail, or hospitality environment is advantageous.
Teamwork, adaptability, and a proactive approach to contributing to a positive team environment.
Availability to work flexible schedules, including nights, weekends, and holidays, as required in a casino and hospitality setting.
High school diploma or equivalent is preferred.
Seniority Level
Entry level
Employment Type
Full-time
Industries
Gambling Facilities and Casinos
Referrals increase your chances of interviewing at Legends Bay Casino by 2x
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Direct message the job poster from Legends Bay Casino
Company Description Legends Bay Casino delivers an unmatched gaming, dining, and entertainment experience to Northern Nevada, featuring the latest slot machines, video poker, table games, and a state-of-the-art sportsbook. Integrated into The Outlets at Legends shopping center and situated near the scenic Sparks Marina, it offers a dynamic combination of gaming, retail, and dining attractions. Visitors can enjoy original dining and bar concepts, making Legends Bay Casino a vibrant destination for both locals and tourists alike.
Role Description This is a full-time, on-site position located in Reno, NV, for the role of Guest Service Representative. The Guest Service Representative will be responsible for providing exceptional customer service, greeting and assisting guests with their inquiries, and handling transactions. They will ensure guest satisfaction by resolving issues and maintaining a welcoming, professional presence throughout the casino, dining, and entertainment spaces. The role also involves supporting promotions, assisting with events, and addressing guest needs to create a memorable experience.
Qualifications
Strong interpersonal, communication, and customer service skills to engage with guests professionally.
Proficiency in handling transactions, cash handling, and utilizing point-of-sale systems.
Ability to manage multiple tasks efficiently, problem-solve, and ensure guest satisfaction.
Familiarity with hospitality industry practices; previous experience in a casino, retail, or hospitality environment is advantageous.
Teamwork, adaptability, and a proactive approach to contributing to a positive team environment.
Availability to work flexible schedules, including nights, weekends, and holidays, as required in a casino and hospitality setting.
High school diploma or equivalent is preferred.
Seniority Level
Entry level
Employment Type
Full-time
Industries
Gambling Facilities and Casinos
Referrals increase your chances of interviewing at Legends Bay Casino by 2x
#J-18808-Ljbffr