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JLL

Operations Manager

JLL, New York, New York, us, 10261

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Operations Manager

role at JLL

Base pay range $121,000.00/yr - $132,000.00/yr

Location:

New York, NY (JFK Airport)

Shift:

2nd; 4:00pm-12:00am

Pay:

$110,000-$120,000 w/ 10% Target Bonus

Responsible for the management and operation of the properties and staff as directed by the clients and in accordance with the standards and procedures of Jones Lang LaSalle.

Facilities Management

Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety

Complete quarterly onsite inspections which require manager to travel to each site.

Verify all work has been completed to satisfactory standards

Vendor management skills are required to ensure all vendors are delivering to the service levels expected and contracted to

Oversee daily operations of sites including setting priorities on work to be performed in collaboration with Facility Manager objectives

Manage PM work orders for ongoing inspections and regularly scheduled maintenance

Partner with MES to deliver high quality work order performance

Ensure that service levels are maintained at the appropriate level

Any and all other duties and tasks assigned

Client Service/Satisfaction

Develop and maintain positive client relationship

Conflict resolution and solution analysis

Manage and Coordinate work requests with onsite staff

Compliance

Provides contract compliance management and quality control

Responsible for JLL Engineering compliance program

Budgeting/Reporting

Aid in preparation of budgets for operations

Preparation of regular and ad-hoc reports Desired Experience And Technical Skills

Minimum of 3 years of Facilities Management experience required either in the corporate environment, third party service provider or as a consultant

Strong technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, refrigeration and commercial kitchen equipment, etc.

Strong organizational and management skills

Strong interpersonal and supervisory skills

Strong presentation skills

Proficient in MS Office, and MS SharePoint

Computer proficiency in CMMS (Work Order) systems

Ability to supervise vendor performance during normal and off hours including weekends when necessary

Knowledge of real estate, management, accounting and building systems

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

General Business and Engineering

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