Bethesda House of Schenectady, Inc.
Shelter Coordinator
Bethesda House of Schenectady, Inc., Schenectady, New York, United States
About Bethesda House
At
Bethesda House , our goal is to end the cycle of poverty and homelessness – not simply to manage the symptoms. Our team provides hands‑on help to address chronic homelessness, mental health, substance abuse, disability, and systemic poverty by offering innovative and proactive services to the most vulnerable members of Schenectady County.
Position: Shelter Coordinator Schedule : Full‑Time – Monday–Friday, 3 pm‑11 pm (with weekend oversight).
Pay Rate : $25–$26 /hr.
Key Responsibilities
Supervise, train, and provide ongoing guidance to Shelter Aide staff, including weekend, overnight, and code‑blue staff.
Conduct weekly supervision meetings and periodically work shelter shifts to evaluate staff performance.
Oversee daily shelter operations and ensure participants adhere to shelter rules, especially those related to safety and behavior.
Exercise appropriate judgment in emergency situations, including contacting public‑safety personnel or calling 911 when necessary.
Manage daily intake, assessment, discharge, and documentation processes, ensuring accurate and timely entry into HMIS.
Maintain regular communication with Schenectady County DSS and manage shelter referrals, including responsibility for the DSS phone while on shift.
Create and maintain complete electronic client files, including required DSS forms and clinical documentation.
Collaborate with case management, clinical, residential, and facilities staff to support participant needs and maintain an audit‑ready shelter environment.
Ensure the shelter remains safe, secure, and well‑maintained, coordinating repairs and upkeep as needed.
Track shelter utilization, maintain sign‑in sheets, and complete required data reporting.
Process monthly shelter billing and manage the shelter on‑call phone.
Perform other duties as assigned.
Qualifications
Associate degree in human services or a related field (required); bachelor’s degree preferred.
Minimum five years of experience providing services to the homeless or in a related human‑services field.
Experience in behavior‑management strategies for diverse populations.
Proficiency in data‑collection methods for program evaluation and reporting.
Demonstrated supervisory skills, providing direction and leadership.
Ability to collaborate with peers to provide sound leadership in a not‑for‑profit agency.
Strong verbal and written communication skills to effectively interact with residents, staff, and community partners.
Must have a valid NYS Driver’s License with a clean driving record and be eligible for the agency’s vehicle insurance coverage.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales, General Business, and Education
Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing
The Shelter Coordinator position requires a compassionate individual dedicated to making a difference in the lives of those in need while maintaining high standards of professionalism and compliance within the shelter environment.
#J-18808-Ljbffr
Bethesda House , our goal is to end the cycle of poverty and homelessness – not simply to manage the symptoms. Our team provides hands‑on help to address chronic homelessness, mental health, substance abuse, disability, and systemic poverty by offering innovative and proactive services to the most vulnerable members of Schenectady County.
Position: Shelter Coordinator Schedule : Full‑Time – Monday–Friday, 3 pm‑11 pm (with weekend oversight).
Pay Rate : $25–$26 /hr.
Key Responsibilities
Supervise, train, and provide ongoing guidance to Shelter Aide staff, including weekend, overnight, and code‑blue staff.
Conduct weekly supervision meetings and periodically work shelter shifts to evaluate staff performance.
Oversee daily shelter operations and ensure participants adhere to shelter rules, especially those related to safety and behavior.
Exercise appropriate judgment in emergency situations, including contacting public‑safety personnel or calling 911 when necessary.
Manage daily intake, assessment, discharge, and documentation processes, ensuring accurate and timely entry into HMIS.
Maintain regular communication with Schenectady County DSS and manage shelter referrals, including responsibility for the DSS phone while on shift.
Create and maintain complete electronic client files, including required DSS forms and clinical documentation.
Collaborate with case management, clinical, residential, and facilities staff to support participant needs and maintain an audit‑ready shelter environment.
Ensure the shelter remains safe, secure, and well‑maintained, coordinating repairs and upkeep as needed.
Track shelter utilization, maintain sign‑in sheets, and complete required data reporting.
Process monthly shelter billing and manage the shelter on‑call phone.
Perform other duties as assigned.
Qualifications
Associate degree in human services or a related field (required); bachelor’s degree preferred.
Minimum five years of experience providing services to the homeless or in a related human‑services field.
Experience in behavior‑management strategies for diverse populations.
Proficiency in data‑collection methods for program evaluation and reporting.
Demonstrated supervisory skills, providing direction and leadership.
Ability to collaborate with peers to provide sound leadership in a not‑for‑profit agency.
Strong verbal and written communication skills to effectively interact with residents, staff, and community partners.
Must have a valid NYS Driver’s License with a clean driving record and be eligible for the agency’s vehicle insurance coverage.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales, General Business, and Education
Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing
The Shelter Coordinator position requires a compassionate individual dedicated to making a difference in the lives of those in need while maintaining high standards of professionalism and compliance within the shelter environment.
#J-18808-Ljbffr