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Pyramid Global Hospitality

Restaurant General Manager

Pyramid Global Hospitality, Newport, Rhode Island, us, 02840

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Restaurant General Manager

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Pyramid Global Hospitality .

Welcome to Pyramid Global Hospitality, where people come first. Our company values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. We offer comprehensive health insurance, retirement plans, paid time off, on‑site wellness programs, local discounts, and employee rates on hotel stays, along with ongoing training and development opportunities.

Whether you are just starting out in hospitality or are a seasoned professional, Pyramid Global Hospitality provides a supportive and collaborative work environment that encourages growth and fosters success across over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Wayfinder Newport is a boutique hotel in Newport, Rhode Island, featuring 187 thoughtfully designed rooms, 30 deluxe suites, a full‑service restaurant, and 2,600 square feet of versatile event space. Our cumulative company culture centers on personal growth, community, and supporting each other’s success. We’re building more than a hotel – we’re building a destination that people are excited to visit.

What You Will Have An Opportunity To Do The

Outlet Director

at

Wayfinder Newport

is a dynamic, hands‑on leader responsible for overseeing all food and beverage outlets, ensuring exceptional guest experiences, strong financial performance, and seamless daily operations. This role blends strategic leadership with a deep appreciation for coastal hospitality, neighborhood‑driven dining, and vibrant seasonal experiences. The Outlet Director will lead a diverse portfolio of outlets, each with its own personality, while maintaining a cohesive service culture aligned with Wayfinder’s laid‑back yet elevated brand.

Outlets Overview

Little Clam Restaurant & Bar – A neighborhood favorite led by Chef Antonio Wormley, featuring a modern take on New England coastal dining with local farmers, fishermen, and timeless seaside flavors.

The Café – A cozy, art‑filled café serving the best coffee in town, featuring a custom blend by Rhode Island‑based Nitro Coffee.

The Pool Shack (Seasonal) – A vibrant poolside destination delivering endless summer vibes with frozen cocktails and light bites.

Key Responsibilities

Provide leadership and operational oversight for all outlets, ensuring consistent service excellence and brand alignment.

Partner closely with the Food & Beverage Manager, Executive Chef, and culinary leadership to deliver compelling menus, seasonal offerings, and elevated guest experiences.

Drive financial performance through budgeting, forecasting, labor management, and cost controls.

Recruit, train, coach, and inspire outlet leadership teams and line staff.

Maintain high standards of food safety, sanitation, and compliance with all local and state regulations.

Oversee scheduling, inventory, vendor relationships, and purchasing across all outlets.

Collaborate with hotel leadership on programming, events, promotions, and guest engagement initiatives.

Ensure smooth execution of service across varying dayparts, including breakfast, brunch, bar service, dinner, and seasonal pool operations.

Foster a culture of hospitality, teamwork, accountability, and creativity.

Qualifications

Minimum of 3–5 years of progressive leadership experience in food & beverage or outlet management.

Experience overseeing multiple outlets with varying concepts and service styles preferred.

Strong financial acumen with experience managing budgets, labor, and P&Ls.

Passion for coastal cuisine, craft cocktails, and community‑driven hospitality.

Proven ability to lead, develop, and retain high‑performing teams.

Excellent communication, organizational, and problem‑solving skills.

Flexibility to work evenings, weekends, holidays, and seasonal schedules.

Compensation $90,000 – $100,000

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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