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Association of Behavioral Healthcare

Operations and Finance Manager

Association of Behavioral Healthcare, Framingham, Massachusetts, United States, 01701

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Job Description

Job Description

About Us The Association for Behavioral Healthcare (ABH) is a nonprofit provider association representing and advocating on behalf of community-based organizations that deliver behavioral health services across Massachusetts. Our mission is to promote access to high-quality, community-based care through advocacy, education, and support for our member agencies. As a small organization, we are seeking a dynamic and detail-oriented

Operations and Finance Manager

to help ensure our internal systems are efficient, sustainable, and aligned with our mission. Position Summary The Operations and Finance Manager plays a key role in coordinating the organization's finances, systems, internal operations, and event logistics. This position is responsible for A/R, payroll, coordination with outsourced finance/HR firm, contracts, vendor management, compliance tracking, and operational oversight. The ideal candidate is detail-oriented, proactive, and comfortable working in a collaborative, mission-driven nonprofit environment. Hours and Salary This hybrid position is based in Framingham, MA, requiring three days in the office and two days remote. It is a benefit-eligible, part-time role at 30 hours per week with an annualized salary of $63,000 - $68,000. The Operations and Finance Manager reports directly to the President/CEO. Ideal Candidate Profile The ideal candidate for the Operations and Finance Manager position is a detail-oriented and highly organized professional with a strong background in nonprofit operations, financial systems, and organizational infrastructure. This candidate is experienced in managing internal operations, including financial processes, payroll, and vendor contracts. They have successfully led systems or platform transitions and can navigate and improve internal controls and operational workflows with ease. Their knowledge of nonprofit finance-combined with exceptional communication skills-enables them to work effectively with the internal team, member executives, and external partners, including finance consultants and auditors. Key Responsibilities Financial Management Within three months, evaluate and oversee the transition of current credit card account to one that better meets organizational needs Within the first six months, a coordinate the transition from QuickBooks Desktop to QuickBooks Online in collaboration with our external financial services firm. Within the first nine months, evaluate alternative banking relationships and developed an implementation plan for leadership consideration. Maintain accurate financial records using QuickBooks and process accounts receivable Support budget preparation, forecasting, audit preparation, and annual 990 filing Process payables, oversee bi-weekly payroll, and monitor expenses against budget Track grant and contract budgets and financial commitments Operations & Systems Assess and recommend technology solutions to improve organizational efficiency Serve as primary liaison with IT, phone, software, and other service vendors Develop and maintain administrative procedures and internal tracking systems Ensure reliable systems for remote work and virtual collaboration Compliance & Contract Management Lead annual review of internal controls and maintain compliance calendar Negotiate and manage service agreements, leases, and vendor contracts Ensure timely government filings and maintain organized documentation Track contract renewal dates and maintain appropriate records Event Management Coordinate logistics and budgets for organizational events Manage venue contracts, catering, registration, and sponsor relationships Track event expenses and develop executive reporting Human Resources Liaison Collaborate with external HR services on payroll and personnel matters Support staff

onboarding/offboarding

processes Serve as internal point person for HR-related questions Additional Responsibilities Support business process analysis, making recommendations for improvements. Provide executive support for presentations within scope of role. Lead strategic initiatives aimed for operational effectiveness. Maintain organized records and ensure proper documentation Collaborate with colleagues on cross-functional projects Qualifications Required Qualifications: The successful candidate must possess 3-5 years of experience in bookkeeping and demonstrate proficiency with QuickBooks and Microsoft Office Suite. You must have proven experience negotiating and managing vendor/service contracts, as well as strong organizational and time management skills with the ability to manage multiple priorities simultaneously. Experience with budgeting is required, along with excellent interpersonal and written communication skills necessary to interact effectively with various stakeholders. A valid driver's license, reliable access to a vehicle, and comfort with driving are required as this position necessitates travel to various locations throughout the Commonwealth of Massachusetts. Preferred Qualifications: An associate's degree or higher in Business Administration, Finance, Accounting, or a related field is preferred. While not required, we highly value candidates with experience working in a nonprofit association or membership-based organization. Familiarity with the Bill financial operations platform (Bill.com) and membership CRM systems such as MemberClicks would be advantageous. Knowledge of nonprofit compliance regulations is preferred. Experience with event management experience with grant reporting would be considered a plus for this position. Special Notes This position includes 3 months of training with the incumbent in the role to ensure a smooth transition. The position will be supported by outsourced HR and Finance services to provide additional expertise and resources as needed. ABH is an equal opportunity employer committed to diversity and inclusion in the workplace.

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