Cash America Pawn
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Earned Wage Access program is available to all employees on the second (2nd) day of employment. Employees can withdraw up to 50% of earned wages up to seven times in a payroll cycle.
Unlimited commission above hourly base rate.
Vacation: 1 week paid vacation after 6 months of active, full-time service. Additional week at 1 year and two weeks at each anniversary thereafter (*PTO grant adjusted per state/local requirements).
Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (state/local requirements).
Employee discounts available on the first day of active employment.
Tuition Reimbursement up to $2,000 per year for full-time employees who meet program requirements.
Access to over 10,000 discounts from 1,000+ companies via FirstCash Perks.
Auto-enrollment in FirstCash 401k program after 6 months of employment.
FirstCash Pet Insurance program.
Position Summary We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. The Store Manager Trainee is accountable for day‑to‑day operations, promoting a positive/productive environment, and partnering with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction. The trainee will analyze store financial statements to ensure financial goals are met, commit to the company’s asset protection program, promote business, and target new customer acquisitions.
Responsibilities of a Store Management Trainee
Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
Monitor and assist in the training of Pawnbrokers to meet FirstCash standards.
Recruit top talent through company‑prescribed channels.
Open and close the store, count cash drawers and merchandise, and ensure all procedures are followed to protect assets.
Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
Evaluate the store’s financial statements and drive profitability through communication and goal‑setting.
Ensure operating standards meet or exceed FirstCash standards.
Monitor loan qualification and buying processes to maintain the value and integrity of all loans issued.
Complete assigned tasks and training for self‑development as requested.
Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
Remain up‑to‑date on product knowledge.
The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Extended periods of standing, stooping, walking, climbing, pushing, pulling, and lifting (federal, state, local law).
Demonstrated ability to effectively supervise others.
Ability to work with firearms and become firearms certified.
Assist customers outside the building or retrieve products stored in exterior storage buildings.
Minimum Age: 18 years old.
High School Diploma, GED, or equivalent experience.
Flexibility to work in multiple locations as business needs dictate.
Flexible retail schedule including weekends and holidays.
Work 45+ hours a week (not guaranteed).
Computer literate and operate POS systems and common office machines.
Multi‑task in a fast‑paced environment.
Detail‑oriented with strong organizational skills.
Analytical skills.
Cash handling experience required.
Work independently with minimal supervision.
Excellent work ethic and strong business sense.
Commission Plan Information Store Manager Trainee’s have the potential to earn 2‑8% commission based on gross profit of personal performance. More details will be provided during the interview process.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Earned Wage Access program is available to all employees on the second (2nd) day of employment. Employees can withdraw up to 50% of earned wages up to seven times in a payroll cycle.
Unlimited commission above hourly base rate.
Vacation: 1 week paid vacation after 6 months of active, full-time service. Additional week at 1 year and two weeks at each anniversary thereafter (*PTO grant adjusted per state/local requirements).
Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (state/local requirements).
Employee discounts available on the first day of active employment.
Tuition Reimbursement up to $2,000 per year for full-time employees who meet program requirements.
Access to over 10,000 discounts from 1,000+ companies via FirstCash Perks.
Auto-enrollment in FirstCash 401k program after 6 months of employment.
FirstCash Pet Insurance program.
Position Summary We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. The Store Manager Trainee is accountable for day‑to‑day operations, promoting a positive/productive environment, and partnering with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction. The trainee will analyze store financial statements to ensure financial goals are met, commit to the company’s asset protection program, promote business, and target new customer acquisitions.
Responsibilities of a Store Management Trainee
Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
Monitor and assist in the training of Pawnbrokers to meet FirstCash standards.
Recruit top talent through company‑prescribed channels.
Open and close the store, count cash drawers and merchandise, and ensure all procedures are followed to protect assets.
Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
Evaluate the store’s financial statements and drive profitability through communication and goal‑setting.
Ensure operating standards meet or exceed FirstCash standards.
Monitor loan qualification and buying processes to maintain the value and integrity of all loans issued.
Complete assigned tasks and training for self‑development as requested.
Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
Remain up‑to‑date on product knowledge.
The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Extended periods of standing, stooping, walking, climbing, pushing, pulling, and lifting (federal, state, local law).
Demonstrated ability to effectively supervise others.
Ability to work with firearms and become firearms certified.
Assist customers outside the building or retrieve products stored in exterior storage buildings.
Minimum Age: 18 years old.
High School Diploma, GED, or equivalent experience.
Flexibility to work in multiple locations as business needs dictate.
Flexible retail schedule including weekends and holidays.
Work 45+ hours a week (not guaranteed).
Computer literate and operate POS systems and common office machines.
Multi‑task in a fast‑paced environment.
Detail‑oriented with strong organizational skills.
Analytical skills.
Cash handling experience required.
Work independently with minimal supervision.
Excellent work ethic and strong business sense.
Commission Plan Information Store Manager Trainee’s have the potential to earn 2‑8% commission based on gross profit of personal performance. More details will be provided during the interview process.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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