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CVS Health

Shift Supervisor

CVS Health, Mystic, Connecticut, us, 06355

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Shift Supervisor – CVS Health At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVSルpharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management

Work effectively with store management and store crews

Supervise the store’s crew through assigning, directing and following up on all activities

Effectively communicate information both to and from store management and crews

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

Maintain customer/patient confidentiality

Merchandise/Presentation

Price merchandise

Stock shelves

Execute displays, sign and inventory of weekly, promotional, and seasonal merchandise

Execute display and maintenance of off-shelf merchandise

Reset departments following POGs

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills

Advanced communication and supervision skills

Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent issues at the store

Preferred Qualifications

Experience as a retail supervisor

Education High School Diploma or Equivalent (Preferred but not required).

Anticipated Weekly Hours 30 hours

Time Type Full time

Pay Range $18.94 - $27.94

Benefits

Affordable medical plan options, 401(k) plan with matching contributions, and an employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching

Benefit solutions addressing different needs and preferences, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more (based on eligibility)

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.

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