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Integratedservice

Vice President, Regional Operations

Integratedservice, Frankfort, Kentucky, United States

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We are seeking a Vice President, Regional Operations! Hybrid role, OH

Join our team!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeast and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The Vice President of Regional Operations provides executive leadership and operational oversight for assigned regions, ensuring high-quality service delivery, strong financial performance, regulatory compliance, and alignment with organizational strategy. This role serves as the primary operational partner to Regional Directors and is accountable for translating strategic priorities into consistent, scalable execution across regions.

The salary range for this position is $128,224.00 to $192,336.00 per year based on experience.

Essential Functions:

Provide strategic leadership and executive oversight to Regional Directors responsible for day-to-day operations and service delivery.

Drive operational excellence by ensuring consistent implementation of organizational policies, procedures, and operational standards across regions.

Champion of high-quality, person-centered, and compliant service delivery, fostering a culture of accountability and continuous improvement.

Identify, assess, and mitigate operational risks by implementing strategies to address access, quality, financial, or performance concerns.

Oversee regional financial performance, including revenue, expenses, productivity, and margin targets.

Partner with Regional Directors and finance on budget development, forecasting, and financial management.

Drive accountability through KPIs, balanced scorecard metrics, and performance benchmarks.

Operationalize organizational strategy at the regional level and support service expansion and growth initiatives.

Coach, mentor, and develop Regional Directors and senior operational leaders.

Ensure compliance with Medicaid, managed care, accreditation, and regulatory requirements.

Foster collaboration with centralized departments, including Finance, HR, Quality, IT, and Clinical Services.

Represent the organization externally, building strategic partnerships with stakeholders, payers, regulators, and community leaders to advance organizational objectives.

Drive innovation and operational transformation, leveraging data analytics, technology, and best practices to enhance service delivery and scalability.

Performs other related duties as necessary or assigned.

Bachelor’s degree in healthcare administration, business, social work, or related field, or commensurate experience required. Master's degree preferred.

10 years of progressive leadership experience in healthcare or behavioral health operations.

Demonstrated experience overseeing multi-site or regional operations.

Strong financial acumen and experience managing large operating budgets.

Experience in Medicaid-funded and managed care environments.

Demonstrated success in leading large teams and managing complex organizational structures.

Familiarity with outcomes measurement, HEDIS-like metrics, and behavioral health quality improvement.

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.

Benefits include:

Medical

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

OUR MISSION Delivering exceptional care through connection

OUR VALUES Dignity

- We meet people where they are on their journey with respect and hope Collaboration

- We listen to understand and ask how we can best support the people and communities we serve Wellbeing

- We celebrate one another's strengths, and we support one another in being well Excellence

- We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation

- We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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