TEKsystems
Customer Service Representative
TEKsystems, Santa Fe Springs, California, United States, 90670
Customer Service Representative (Contract to Hire)
Location:
Santa Fe Springs, CA
Pay:
$21.00–$23.00 per hour
Job Description The role includes quoting customers via phone, fax or email, processing and expediting orders, handling electronic invoices, taking inbound calls, providing quotes and wait times, making outbound calls to prospective clients and overall administrative assistance.
Responsibilities
Quote customers via phone, fax or email
Process and expedite orders via fax or email
Handle electronic invoices
Take inbound calls from customers/clients
Provide quotes and wait times for certain products
Make outbound calls to prospective clients explaining offers and pricing
Assist with overall administrative tasks
Qualifications
1–2 years of customer service representative experience (inbound & outbound calls) plus order processing
Strong customer service and communication skills
Proficiency with Microsoft Office
Entry level
Benefits
Medical, dental and vision coverage
Critical Illness, Accident and Hospital benefits
401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
Life insurance (voluntary life & AD&D for the employee and dependents)
Short‑term and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Paid time off / leave (PTO, vacation or sick leave)
EEO Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Santa Fe Springs, CA
Pay:
$21.00–$23.00 per hour
Job Description The role includes quoting customers via phone, fax or email, processing and expediting orders, handling electronic invoices, taking inbound calls, providing quotes and wait times, making outbound calls to prospective clients and overall administrative assistance.
Responsibilities
Quote customers via phone, fax or email
Process and expedite orders via fax or email
Handle electronic invoices
Take inbound calls from customers/clients
Provide quotes and wait times for certain products
Make outbound calls to prospective clients explaining offers and pricing
Assist with overall administrative tasks
Qualifications
1–2 years of customer service representative experience (inbound & outbound calls) plus order processing
Strong customer service and communication skills
Proficiency with Microsoft Office
Entry level
Benefits
Medical, dental and vision coverage
Critical Illness, Accident and Hospital benefits
401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
Life insurance (voluntary life & AD&D for the employee and dependents)
Short‑term and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Paid time off / leave (PTO, vacation or sick leave)
EEO Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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