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Trinity Health

ED Patient Access Representative – 32 hr eves

Trinity Health, Waterbury, Connecticut, us, 06720

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Employment Type: Full time

Shift: Evening Shift

ORIENTATION/TRAINING is Mon-Fri 8a-4:30p FOR 2-3 WEEKS

Position Purpose The Patient Access Representative is responsible for pre-registration, registration and admission functions in the Emergency Department at Saint Mary’s Hospital.

What you will do

Register patients in the Emergency Department

Performs complete and accurate pre-registrations, registration, and admission functions

Verifies insurance requirements, obtains and understands insurance benefits

Secure signatures and all other key information needed to complete billing and collection functions

Collect or arrange for co-insurance and/or other deposit payment amounts

Refer self-pay patients to financial counselors and answer patient questions

Ensure a customer friendly environment between Saint Mary’s Hospital and patients, visitors, and physicians upon initial contact

Minimum Qualifications

Minimum high school diploma or equivalent, college preferred

Medical terminology skills

Relevant medical office, hospital/physicians billing or patient registration experience preferred

Bi-lingual (English/Spanish) preferred

Position Highlights and Benefits Full time 32hrs – 3-11:30p every other weekend and 3 weekday evenings a week. Shift and Weekend Differentials apply.

ORIENTATION/TRAINING is Mon-Fri 8a-4:30p FOR 2-3 WEEKS. 3rd week required if less than 1 year experience doing patient registration in a hospital.

Great Benefits and Health Insurance – Starting Day 1.

Ministry/Facility Information Saint Mary’s Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients in Waterbury, CT and our surrounding communities since 1909. From the moment you step inside, you’ll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for – like a member of our family.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health

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