Certified Medical Assistant-TN

Job Description

Job Description

The

Medical Assistant (MA)

provides direct patient support in a

mental health and substance abuse treatment facility

offering

Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP)

services. This role is responsible for assisting medical and clinical staff in patient care, administrative duties, and ensuring a safe, compliant, and efficient medical environment. Key Responsibilities: Patient Care & Medical Support:

Assist

nurses and medical providers

with patient assessments, medication administration, and vitals monitoring. Facilitate

medication reconciliation

and ensure accurate documentation in the Electronic Medical Record (EMR). Support patients in understanding their treatment plans and medication instructions. Provide

basic first aid

and assist in crisis situations under supervision. Monitor and supervise patients in daily activities, ensuring a safe and supportive environment. Assist in implementing individualized treatment plans by providing appropriate support and interventions. Observe and document patient behaviors, incidents, and progress accurately.

Clinical & Administrative Duties:

Maintain accurate and up-to-date

medical records, patient charts, and lab reports . Assist in

drug screening procedures , including collection, processing, and documentation. Ensure proper

infection control procedures

and

medical supply inventory management . Coordinate

patient appointments , follow-ups, and referrals with external providers. Assist with the facilitation of group therapies, recreational activities, and educational sessions as directed by clinical staff. Collaborate with the clinical team to ensure continuity of care and effective communication. Maintain a clean and organized environment, including assisting with facility upkeep.

Compliance & Safety:

Adhere to

HIPAA, OSHA, and facility policies

regarding patient confidentiality and safety. Support the

Director of Nursing and Medical Director

in regulatory audits and quality improvement initiatives. Ensure all

medical equipment and exam areas

are clean, sanitized, and well-maintained. Respond promptly and appropriately to emergencies, utilizing de-escalation techniques when necessary. Participate in training and development activities to enhance skills and knowledge.

Qualifications: Education & Certification:

High school diploma or GED required. Completion of an

accredited Medical Assistant program

required. Certification (CMA or RMA) preferred but not required . CPR and First Aid certification

required or must be obtained upon hire.

Experience:

At least

1-2 years of experience in a medical or behavioral health setting

preferred. Familiarity with

mental health and substance abuse treatment

is a plus.

Skills:

Proficiency in

Electronic Medical Records (EMR) . Strong

organizational and multitasking abilities . Excellent

communication and interpersonal skills

to support patients and medical teams.

Work Environment: Based in

Seymour, TN , primarily working with

IOP & PHP patients . May require occasional

travel between local treatment sites

for patient coordination. Physical Requirements:

Prolonged standing, lifting of

up to 25 lbs , and assisting patients in clinical settings.